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Windows security center service


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10 replies to this topic

#1 genel41

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Posted 18 September 2016 - 06:44 PM

I keep getting this message that says I have Windows Security Center Service is not turned on . When I click to turn it on it says it cannot be turned on . But I know I have an antivirus and a Firewall turned on . So I don't know how important this is but I don't know what to do about it. Does anybody have any ideas about what to do on this subject?


Edited by hamluis, 20 September 2016 - 12:39 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

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Posted 19 September 2016 - 06:31 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 dc3

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Posted 19 September 2016 - 10:02 AM

Press the Windows keywindowskey_zps092d5c75.png and the R key at the same time.

 

In the Search box type services.msc.

 

When Services opens scroll down to Security Center and double click on it.

 

Under Startup type it should be set to Automatic (Delayed Start)

 

Under Service status click on Start

 

 

 


Edited by dc3, 19 September 2016 - 10:06 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 genel41

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Posted 19 September 2016 - 01:10 PM

well I went there and it was already set automatic and when I clicked onto it to go automatic (delayed start) then it says  the delayed auto-start flag could not be set. Then it shoed an (error 87 the parameter is incorrect)



#5 dc3

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Posted 19 September 2016 - 03:16 PM

Was the service running?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 genel41

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Posted 19 September 2016 - 04:18 PM

http://speccy.piriform.com/results/BMZTHNTFnZrlWZmW0ccpGas   I think I got everything you ask for . Thanks for your help Gene

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Home PC (administrator) on 19-09-2016 at 15:43:33
Running from "C:\Users\Home PC\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: p6-2100 Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/19/2016 03:37:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18450, time stamp: 0x57c75d0a
Faulting module name: atiumd6a.dll, version: 8.14.10.513, time stamp: 0x55c02171
Exception code: 0xc0000005
Fault offset: 0x000000000003758a
Faulting process id: 0x14a4
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/17/2016 02:48:47 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 6d8

Start Time: 01d211138a9cfedf

Termination Time: 161

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: bb935f80-7d0f-11e6-926e-386077eccb6c

 

Error: (09/17/2016 01:13:00 PM) (Source: Application Hang) (User: )
Description: The program openfreely.exe version 2.5.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: b40

Start Time: 01d2110f13a39a6c

Termination Time: 17

Application Path: C:\Program Files\Open Freely\openfreely.exe

Report Id: 5966a347-7d02-11e6-926e-386077eccb6c

Error: (09/15/2016 04:24:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18450, time stamp: 0x57c75d0a
Faulting module name: atiumd6a.dll, version: 8.14.10.513, time stamp: 0x55c02171
Exception code: 0xc0000005
Fault offset: 0x0000000000019449
Faulting process id: 0x15c0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/14/2016 05:55:35 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11e0

Start Time: 01d20ed815c20b84

Termination Time: 119

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: 403f8573-7ace-11e6-b807-386077eccb6c

 

Error: (09/13/2016 05:44:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18427, time stamp: 0x57a0275a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x208c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/13/2016 04:43:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18427, time stamp: 0x57a0275a
Faulting module name: MSHTML.dll, version: 11.0.9600.18427, time stamp: 0x57a0407d
Exception code: 0xc00000fd
Fault offset: 0x00000000007fd61e
Faulting process id: 0x2914
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/13/2016 04:40:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18427, time stamp: 0x57a0275a
Faulting module name: atiumd6a.dll, version: 8.14.10.513, time stamp: 0x55c02171
Exception code: 0xc0000005
Fault offset: 0x0000000000019449
Faulting process id: 0x2174
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/13/2016 04:19:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18427, time stamp: 0x57a0275a
Faulting module name: ntdll.dll, version: 6.1.7601.23455, time stamp: 0x573a54b7
Exception code: 0xc000000d
Fault offset: 0x000000000006843b
Faulting process id: 0x2f6c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

 

Error: (09/13/2016 02:32:07 PM) (Source: Microsoft-Windows-RestartManager) (User: HomePC-HP)
Description: Application or service 'Windows Search' could not be shut down.

 

System errors:
=============
Error: (09/19/2016 01:32:00 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: %%1056 = An instance of the service is already running.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The CalendarSynchService service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Live ID Sign-in Assistant service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The AVG PC TuneUp Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 250 milliseconds: Restart the service.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Malwarebytes Anti-Exploit Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

 

Error: (09/19/2016 01:31:30 PM) (Source: Service Control Manager) (User: )
Description: The EPSON V3 Service4(06) service terminated unexpectedly.  It has done this 1 time(s).

 

Microsoft Office Sessions:
=========================
Error: (09/19/2016 03:37:43 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1845057c75d0aatiumd6a.dll8.14.10.51355c02171c0000005000000000003758a14a401d212a6137799cdC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\atiumd6a.dlle9b9e8cd-7ea8-11e6-b69c-386077eccb6c

 

Error: (09/17/2016 02:48:47 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.184506d801d211138a9cfedf161C:\Program Files\Internet Explorer\iexplore.exebb935f80-7d0f-11e6-926e-386077eccb6c

 

Error: (09/17/2016 01:13:00 PM) (Source: Application Hang)(User: )
Description: openfreely.exe2.5.0.0b4001d2110f13a39a6c17C:\Program Files\Open Freely\openfreely.exe5966a347-7d02-11e6-926e-386077eccb6c

 

Error: (09/15/2016 04:24:18 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1845057c75d0aatiumd6a.dll8.14.10.51355c02171c0000005000000000001944915c001d20f8796d63519C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\atiumd6a.dllc26202a0-7b8a-11e6-8e69-386077eccb6c

 

Error: (09/14/2016 05:55:35 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.1845011e001d20ed815c20b84119C:\Program Files\Internet Explorer\iexplore.exe403f8573-7ace-11e6-b807-386077eccb6c

 

Error: (09/13/2016 05:44:39 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1842757a0275aunknown0.0.0.000000000c00000050000000000000000208c01d20e07ecb3e950C:\Program Files\Internet Explorer\iexplore.exeunknowna69cc0a1-7a03-11e6-8873-386077eccb6c

 

Error: (09/13/2016 04:43:44 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1842757a0275aMSHTML.dll11.0.9600.1842757a0407dc00000fd00000000007fd61e291401d20e058781c366C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\MSHTML.dll244abe31-79fb-11e6-8873-386077eccb6c

 

Error: (09/13/2016 04:40:44 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1842757a0275aatiumd6a.dll8.14.10.51355c02171c00000050000000000019449217401d20e058aae345eC:\ Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\atiumd6a.dllb8d37db3-79fa-11e6-8873-386077eccb6c

 

Error: (09/13/2016 04:19:53 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.1842757a0275antdll.dll6.1.7601.23455573a54b7c000000d000000000006843b2f6c01d20df91854a8a8C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\SYSTEM32\ntdll.dllcf8f172d-79f7-11e6-8873-386077eccb6c

 

Error: (09/13/2016 02:32:07 PM) (Source: Microsoft-Windows-RestartManager)(User: HomePC-HP)
Description: 1SearchIndexer.exeWindows Search03026216131800

 

CodeIntegrity Errors:
===================================
  Date: 2016-08-14 22:30:10.095
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

 

  Date: 2016-08-13 20:13:45.517
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

 

  Date: 2016-08-13 19:53:18.963
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

 

  Date: 2016-08-13 19:53:18.105
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================

802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.162 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{7E5DC2C5-115A-322B-976C-219237FAED66}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AVG (HKLM\...\AvgZen) (Version: 1.91.2.35777 - AVG Technologies)
AVG PC TuneUp (HKLM-x32\...\{1FFCAEA4-3139-4DE2-B248-71329098788C}) (Version: 16.52.2 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.52.2.34122 - AVG Technologies)
AVG Zen (HKLM\...\{88B65C8C-C50A-4201-BAE2-DB4C12E24C65}) (Version: 1.91.11 - AVG Technologies) Hidden

Bejeweled 3 (HKLM-x32\...\WTA-83b700c4-9b7b-42ac-bec8-a9aac7d52a8a) (Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WTA-fdb2eb22-c235-4412-b6e5-fb8cdd2f597c) (Version: 2.2.0.95 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.20 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WTA-7a8918d3-3e78-4a0a-a41d-dc7b7c7524dd) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-fbbbf025-4216-4695-8e50-e8dc03795962) (Version: 2.2.0.98 - WildTangent) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DeskBar (HKLM-x32\...\{A54F8C73-5312-4FA7-9F5F-8B6ABD96A774}) (Version: 1.0.1 - Blue Labs, LLC)
DirectX for Managed Code Update (Summer 2004) (HKLM-x32\...\{E9E34215-82EF-4909-BE2F-F581F0DC9062}) (Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (HKLM-x32\...\WTA-c1fb8b89-4347-4c55-854d-26698331436b) (Version: 2.2.0.95 - WildTangent) Hidden
Epson Event Manager (HKLM-x32\...\{86B4A6B9-07FD-48EC-8730-1EC82E80C3D7}) (Version: 3.10.0030 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.51.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON Scan OCR Component (HKLM-x32\...\{563B99D8-8895-4E3E-AE8D-15BE8C05F1C1}) (Version: 2.30.00 - SEIKO EPSON Corp.)
EPSON Scan PDF Extensions (HKLM-x32\...\{F9956472-6E16-4F83-BF9A-F887EF4A45B7}) (Version: 1.03.0001 - SEIKO EPSON Corp.)
Epson Software Updater (HKLM-x32\...\{6DBD132B-7F42-4594-BBE7-0BB677EB2926}) (Version: 4.4.2 - SEIKO EPSON CORPORATION)
EPSON WF-2650 Series Printer Uninstall (HKLM\...\EPSON WF-2650 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{F983229B-587E-4322-BCB9-D7A49734E5CD}) (Version: 3.0.0.0 - SEIKO EPSON CORPORATION)
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WTA-4506cc70-e599-48c5-9f23-cf805271b3c6) (Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (HKLM-x32\...\WTA-32a51786-a5cb-41c8-91e9-61cbc2954824) (Version: 2.2.0.98 - WildTangent) Hidden
FATE (HKLM-x32\...\WTA-d6d0564a-7dc9-4016-879a-8c327e8f2c0c) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WTA-dff83b83-f628-40ea-b3d1-b589f06f0503) (Version: 2.2.0.95 - WildTangent) Hidden
FMW 1 (HKLM\...\{76F1F580-FD70-4EAE-A63D-77CE9B8141D9}) (Version: 1.123.1 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 53.0.2785.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.2.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Hoyle Card Games (HKLM-x32\...\WTA-2ab3c6c0-3818-4ea9-b247-0c18681804b9) (Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{8364E531-493B-4B05-8041-09D5CE38B975}) (Version: 5.1.4295.16450 - Hewlett-Packard)
Imaging Tools Support (HKLM-x32\...\{C30A729A-E9BA-37F8-3C58-64AD9F1D4694}) (Version: 10.1.14393.0 - Microsoft) Hidden
Jewel Match 3 (HKLM-x32\...\WTA-767b7e0e-daf0-4951-b99d-ac90cff77cd9) (Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (HKLM-x32\...\WTA-397e6999-e473-4df3-b13e-ffa658f2c75a) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-01f45761-650b-4a73-9777-139143e037dc) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
Letters from Nowhere 2 (HKLM-x32\...\WTA-671a6a3c-862e-4362-aae7-eb23803f7b75) (Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (HKLM-x32\...\WTA-9adcc0a0-26b1-46fa-a315-ed9dca4d98d4) (Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (HKLM-x32\...\WTA-617b3084-7173-46f6-81c3-429232bd6add) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Exploit version 1.8.1.2572 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.2572 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft .NET Framework 4.6.2 SDK (HKLM-x32\...\{39BEF607-44E6-472B-90C1-BD62AA2B7A3F}) (Version: 4.6.01586 - Microsoft Corporation)
Microsoft .NET Framework 4.6.2 Targeting Pack (HKLM-x32\...\{C07B4BC7-A37D-46A8-B2A3-620CC569D149}) (Version: 4.6.01586 - Microsoft Corporation)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Windows Debugging Symbols (HKLM-x32\...\{68ADAEAA-DABD-45C1-9CC2-F995407549CD}) (Version: 7601 - Microsoft)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Open Freely (HKLM\...\{1BF14E04-85DE-480C-9A04-EB36744C66C3}_is1) (Version: 2.5 - Blue Labs, LLC)
opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Penguins! (HKLM-x32\...\WTA-bd2d3de9-b892-42e2-80a3-0480cb7e7927) (Version: 2.2.0.98 - WildTangent) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-5f7c40f5-8c7c-4485-a44f-aba52a32841b) (Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WTA-2a2cbb80-3c8a-449e-abff-a6d4d687eb67) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-de8bc133-f0d2-4ac1-86ac-8af2859f5461) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-0d97f69f-aff5-4210-bc42-19d569d2dafc) (Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6531 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
RollerCoaster Tycoon 3: Platinum (HKLM-x32\...\WTA-bed71d8a-5685-46c9-b19d-9895ad6ae0df) (Version: 2.2.0.98 - WildTangent) Hidden
SDK ARM Additions (HKLM-x32\...\{F8EE3D04-31AE-63E6-A74B-A652F63E2C99}) (Version: 10.1.14393.0 - Microsoft Corporation) Hidden
SDK ARM Additions EULA (HKLM-x32\...\{5D788C43-3107-42F5-EDAD-AE37929FC461}) (Version: 10.1.14393.0 - Microsoft Corporations) Hidden
SDK ARM Redistributables (HKLM-x32\...\{75B82503-15CC-FA22-5071-45D5C4C3139C}) (Version: 10.1.14393.0 - Microsoft Corporation) Hidden
SDK Debuggers ARM (HKLM-x32\...\{B2EA996E-DFC4-9CCE-4EF1-A1C6F3C180D9}) (Version: 10.1.14393.0 - Microsoft Corporation) Hidden
SketchUp Viewer (HKLM-x32\...\{819D7380-CA7C-4201-9D60-5BB271491864}) (Version: 16.1.1450 - Trimble Navigation Limited)
The Treasures of Mystery Island: The Ghost Ship (HKLM-x32\...\WTA-e96bcbac-4700-44ec-956b-ca8521ba1e39) (Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (HKLM-x32\...\WTA-01ff92c7-4733-452a-aefb-ff52609b561b) (Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (HKLM-x32\...\{F89BADB0-D319-470E-8024-443EE3A3402B}) (Version: 5.1.15.0 - Hewlett-Packard) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WTA-6c331447-9fcb-45d4-92cf-3e14f5aec12b) (Version: 2.2.0.98 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.5.32 - WildTangent) Hidden
Windows Driver Kit - Windows 10.0.14393.0 (HKLM-x32\...\{a2dc32b2-d7ac-425c-9947-551c3b16f848}) (Version: 10.1.14393.0 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows XP Mode (HKLM\...\{1374CC63-B520-4f3f-98E8-E9020BF01CFF}) (Version: 1.3.7600.16432 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-7f7b7e62-dc51-46c9-b15d-d5e9ecd00c22) (Version: 2.2.0.98 - WildTangent) Hidden

 

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 8178.86 MB
Available physical RAM: 5516.39 MB
Total Virtual: 16355.91 MB
Available Virtual: 13277.67 MB

 

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:914.73 GB) (Free:848.24 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.68 GB) (Free:2.05 GB) NTFS

 

========================= Users: ========================================

User accounts for \\HOMEPC-HP

Administrator            Guest                    Home PC                 

 

**** End of log ****


Edited by hamluis, 20 September 2016 - 07:46 AM.


#7 genel41

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Posted 19 September 2016 - 04:53 PM

When I open the security I just need to make sure I am in right place there is Security Socket Tunneling protocol service  then  Security accounts manager  I was not able to turn on auto-delayed start in Security accounts Manager but was able to turn auto-delayed in Security Socket Tunneling protocol . Is that wrong to have done that ? You ask if it was running  I don't know about how can I tell ?

 It does seem like I get a lot of Malware and tracking cookies .Gene


Edited by genel41, 19 September 2016 - 04:56 PM.


#8 dc3

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Posted 20 September 2016 - 08:51 AM

I specifically posted that you need to open Security Center.  If you changed the Startup Type in Security Socket Tunneling protocol or Security accounts manager you need to go back and change those back to the way they were.  Please do not do anything I have not asked for you to do.  You could wind up making a bigger problem than what you are dealing with currently.

 

When you open Services you will see five columns titled Name, Description, Status, Startup Type, Log on As.

 

You want to look in the Status column to see if it is running.  

 

You can also right click on the service and select Properties.  When Properties opens look in the lower left corner under Service status.  The status will be see just to the right of this, if it is running it will state Running.  If it is not running click on Start directly below Service status.

 

You have Windows Security Essentials and AVG running.  You only want one antivirus installed at any time.  I would suggest that you uninstall one of these.  Both of these are freeware, so pick the one you wish to keep and uninstall the other.  I would also suggest that you uninstall AVG PC TuneUP.  This is optimization software which Bleeping Computer does not recommend the use of. 

 

I'm posting information below which explains why you do not want to have two active antiviruses installed.

 

IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.
 
Credit for this information goes to quietman7.

Edited by dc3, 20 September 2016 - 08:56 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 genel41

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Posted 20 September 2016 - 12:19 PM

Well I returned things back where they were and in the status column says started . I clicked on properties at lower left it says started .But I cannot be on automatic delayed start says properties are not correct . As for the antivirus  this PC got so bad that when I clicked on IE it would shut down in about 5 minutes because of high CPU usage. and at that time the repairman that worked on it did a factory image and it still was shutting down . He said is must need a new hard drive but he put Windows essentials antivirus and he said Malware Bytes was good . I put a new hard drive on it did not work any better . So I took it to a different place they said they could not find anything wrong with it but they said they have lightning speed Internet and it did seem to work better for a while after it was there. I did not get help until I got onto Bleeping Computer.com and I ran several programs on it not seemed to help until ran ADWcleaner and it found 71 infections that made a big difference . So now I have now got Norton Internet Security and just ran a full scan and it found nothing and then ran Malware Bytes and got 318 PUPs  . How do you feel about the Mini Tool box ,Ccleaner, ADWcleaner, if it had not been for these little programs I was about ready to pitch it the scrap pilé .  This it 2012 I paid I think it was $399. and I have spent at least that on it trying to fix it  and at least I can be on it now for a few hours it might shut me down momentarily  but before it would go blue screen with lettering I could not read fast enough then black screen and totally out and back up again . It was no fun shutting you down quite often . My IP says I should have only one antivirus Can I just disable these to see how it will work . No I see  where you say no to that . Now I spend more time running these programs trying to keep it going and yes we do play solitaire card gamers .


Edited by genel41, 20 September 2016 - 12:26 PM.


#10 dc3

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Posted 20 September 2016 - 01:20 PM

If you read what I posted regarding having more than one antivirus installed you would realize that this alone can be causing some of your problems.  Uninstall one of the antivirus.  After you have done this let's see how your computer behaves.  

 

The computer shutting down shouldn't have anything to do with what ever you are doing online.  If a repair tech used the system recovery partition to reinstall the operating system there shouldn't be any software programs unless they are third party applications.  I would suspect hardware at this point, RAM, HDD, motherboard, CPU, PSU...  Please download and run CPUID HWMonitor, post the results in your topic.

 

One of the quickest ways to wind up with potentially unwanted programs is to download programs online and this use the "recommended" method of installing the program.  Authors of these programs make money by allowing others to add their "applications" to their download.  When you use the recommended method to install the authors program it automatically installs the third party programs which usually contain PUPs.  If you use the custom installation you have the opportunity to read what application is and then can decide whether to allow or decline the download.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 genel41

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Posted 22 September 2016 - 06:20 PM

Well dc3 I thought I have nothing to lose  I will uninstall all my malware and antivirus and it I even did a restart and it was like I took a step back in time of about 6 months and it  was worse than I had remember it to have been high CPU usage all over again . So I just thought I would just go to bed for now and see what it does tomorrow so it was better after it shut down and now I don't seem to have much go wrong yet anyway. Well Thanks guy's  If it shows anything else soon I will let you know .






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