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Default gateway is not available


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19 replies to this topic

#1 irvineboy

irvineboy

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Posted 17 September 2016 - 02:35 PM

Windows 7 64-bit

Asus U47A

Two other computers connected to this wireless router.  No issues.

Only my Asus network repeatedly gets kicked off the router.  I have to troubleshoot which fixes it by resetting my wireless local area connection and it always says that the default gateway not available.

I have the latest driver on my network card.  Intel Centrino N2230.

 

Help?



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#2 hamluis

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Posted 17 September 2016 - 03:31 PM

FWIW

 

Louis



#3 irvineboy

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Posted 17 September 2016 - 09:22 PM

I did a system restore but it did not help.  This was a recent new install of Win 7.



#4 hamluis

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Posted 18 September 2016 - 06:09 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#5 irvineboy

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Posted 18 September 2016 - 10:22 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Jason (administrator) on 18-09-2016 at 20:19:59
Running from "D:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: U47A Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/16/2016 10:42:17 PM) (Source: Office Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2016-09-21T19:48:17Z. Error Code: 0x80041321.
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=17, authorId=9, vendorId=0, vendorType=0
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=17, authorId=9, vendorId=0, vendorType=0
 
Error: (09/14/2016 01:38:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: devmonsrv.exe, version: 17.1.1411.506, time stamp: 0x54802c3d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffff
Faulting process id: 0xb60
Faulting application start time: 0xdevmonsrv.exe0
Faulting application path: devmonsrv.exe1
Faulting module path: devmonsrv.exe2
Report Id: devmonsrv.exe3
 
Error: (09/14/2016 01:01:23 AM) (Source: Office Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2016-09-21T19:48:23Z. Error Code: 0x80041321.
 
Error: (09/14/2016 12:38:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: obexsrv.exe, version: 17.1.1411.496, time stamp: 0x544f598a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffff
Faulting process id: 0x17e8
Faulting application start time: 0xobexsrv.exe0
Faulting application path: obexsrv.exe1
Faulting module path: obexsrv.exe2
Report Id: obexsrv.exe3
 
System errors:
=============
Error: (09/16/2016 10:30:04 PM) (Source: DCOM) (User: )
Description: {E54806CB-0046-4BCF-B389-3A6F732DC6E6}
 
Error: (09/16/2016 11:25:48 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: %%-2147196306
 
Error: (09/16/2016 11:24:17 AM) (Source: DCOM) (User: )
Description: {49BD2028-1523-11D1-AD79-00C04FD8FDFF}
 
Error: (09/15/2016 07:04:16 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume E: encountered a non-retryable error and could not start.  The data contains the error code.
 
Error: (09/15/2016 06:09:51 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB3175024).
 
Error: (09/15/2016 02:24:53 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
 
Error: (09/14/2016 01:38:06 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Device Monitor service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (09/14/2016 01:38:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Bluetooth Device Monitor service to connect.
 
Error: (09/14/2016 01:37:28 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Device Monitor service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (09/14/2016 01:37:28 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Bluetooth Device Monitor service to connect.
 
Microsoft Office Sessions:
=========================
Error: (09/16/2016 10:42:17 PM) (Source: Office Software Protection Platform Service)(User: )
Description: 0x800413212016-09-21T19:48:17Z
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name43900
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name25900
 
Error: (09/16/2016 11:23:39 AM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name17900
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name43900
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name25900
 
Error: (09/15/2016 06:24:01 PM) (Source: Microsoft-Windows-EapHost)(User: NT AUTHORITY)
Description: Eap method DLL path name17900
 
Error: (09/14/2016 01:38:05 AM) (Source: Application Error)(User: )
Description: devmonsrv.exe17.1.1411.50654802c3dunknown0.0.0.000000000c0000005ffffffffb6001d20e634fec9490C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeunknown8e00073a-7a56-11e6-b73c-685d4347a3d2
 
Error: (09/14/2016 01:01:23 AM) (Source: Office Software Protection Platform Service)(User: )
Description: 0x800413212016-09-21T19:48:23Z
 
Error: (09/14/2016 12:38:48 AM) (Source: Application Error)(User: )
Description: obexsrv.exe17.1.1411.496544f598aunknown0.0.0.000000000c0000005ffffffff17e801d20e5b079aa598C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exeunknown456785f3-7a4e-11e6-b73c-685d4347a3d2
 
CodeIntegrity Errors:
===================================
  Date: 2016-05-23 01:08:54.671
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-23 01:08:54.671
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 19:23:32.881
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 19:23:32.880
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 19:19:18.471
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 19:19:18.469
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 15:45:53.648
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-22 15:45:53.646
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.8.42576 - BitTorrent Inc.)
Ace Stream Media 3.1.6 (HKCU\...\AceStream) (Version: 3.1.6 - Ace Stream Media)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.1.85.3 - Adobe Systems Incorporated)
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\{A104C276-2B05-41A7-8263-7F7BF6C70D04}) (Version: 1.4.42.69356 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 1.4.42.69356 - Alcor Micro Corp.)
ASUS FaceLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0014 - ASUS)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.1.1 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.1.7 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.2.0 - ASUS)
ASUS Secure Delete (HKLM\...\{761C6783-D3BC-48AB-8E7C-61CE918A8436}) (Version: 1.00.0007 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0040 - ASUS)
ASUS U Series ScreenSaver (HKLM-x32\...\ASUS U Series ScreenSaver) (Version: 1.0.0002 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 2.0.9 - ASUS)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.25 - ASUS)
ASUS Virtual Touch (HKLM-x32\...\{938CFBD4-0652-49E5-BB8B-153948865941}) (Version: 1.0.9 - ASUS)
ASUS WebStorage (HKLM-x32\...\ASUS WebStorage) (Version: 3.0.108.222 - eCareme Technologies, Inc.)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.9.157 - ASUSTEK)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.11.12 - Atheros Communications Inc.)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0020 - ASUS)
Control ActiveX de Windows Live Mesh para conexiones remotas (HKLM-x32\...\{04668DF2-D32F-4555-9C7E-35523DCD6544}) (Version: 15.4.5722.2 - Microsoft Corporation)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (HKLM-x32\...\{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}) (Version: 15.4.5722.2 - Microsoft Corporation)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3624 - CyberLink Corp.)
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2926 - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 7.0.0.1126 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKLM-x32\...\Dropbox) (Version: 10.4.25 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.41.1 - Dropbox, Inc.) Hidden
ETDWare PS/2-X64 10.5.9.0 (HKLM\...\Elantech) (Version: 10.5.9.0 - ELAN Microelectronic Corp.)
ffdshow v1.3.4532 [2014-07-17] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4532.0 - )
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 50.0.2661.102 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.79 - Google Inc.) Hidden
imElfin Total Media Converter version  7.4.0.0 (HKLM-x32\...\{DDE2D147-0864-4C3C-B059-A5816E952252}_is1) (Version: 7.4.0.0 - imElfin Software)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.3.1427 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2653 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.0.199 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{93F34C5C-ACAA-48F3-9B26-70359A117F12}) (Version: 3.0.12.0 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.1.1504.516) (HKLM\...\{302600C1-6BDF-4FD1-1411-148929CC1385}) (Version: 17.1.1411.0506 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® PROSet/Wireless Software (HKLM-x32\...\{12415e07-c869-4438-9d99-b55261706671}) (Version: 19.1.0 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lexmark Pro200-S500 Series (HKLM\...\Lexmark Pro200-S500 Series) (Version:  - Lexmark International, Inc.)
MDF to ISO version 1.0 (HKLM-x32\...\{79DDA36F-B19E-4293-A4F2-FA3EC1C06E6E}_is1) (Version: 1.0 - mdftoiso.com)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProplusRetail - en-us) (Version: 16.0.7167.2040 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6390.0509 - Microsoft Corporation)
Microsoft Project Professional 2016 - en-us (HKLM\...\ProjectProRetail - en-us) (Version: 16.0.7167.2040 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation)
Microsoft Visio Professional 2016 - en-us (HKLM\...\VisioProRetail - en-us) (Version: 16.0.7167.2040 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.7167.2040 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.7167.2040 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.7167.2040 - Microsoft Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6586 - Realtek Semiconductor Corp.)
SceneSwitch (HKLM-x32\...\{5172E572-C175-4F80-A6D5-5CB45826AD61}) (Version: 1.0.11 - ASUS)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1218 - SUPERAntiSpyware.com)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.3 - VideoLAN)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
WinRAR 5.40 beta 1 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.1 - win.rar GmbH)
Wireless Console 3 (HKLM-x32\...\{19EA33FB-B34E-40EA-8B8A-61743AEB795A}) (Version: 3.0.25 - ASUS)
用于远程连接的 Windows Live Mesh ActiveX 控件(简体中文) (HKLM-x32\...\{F992409C-9D10-4AE2-BAEB-B5409AD3785E}) (Version: 15.4.5722.2 - Microsoft Corporation)
適用遠端連線的 Windows Live Mesh ActiveX 控制項 (HKLM-x32\...\{622DE1BE-9EDE-49D3-B349-29D64760342A}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 49%
Total physical RAM: 6029.95 MB
Available physical RAM: 3050.66 MB
Total Virtual: 12058.08 MB
Available Virtual: 7303.27 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:279.46 GB) (Free:210.55 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:394.45 GB) (Free:305.3 GB) NTFS
 
========================= Users: ========================================
User accounts for \\JASON-PC
 
Administrator            Guest                    Jason                    
 
 
**** End of log ****

Edited by hamluis, 19 September 2016 - 06:43 AM.


#6 irvineboy

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Posted 18 September 2016 - 10:25 PM

http://speccy.piriform.com/results/QaDKPk1w3zEFqzz5BDNlhqd



#7 hamluis

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Posted 19 September 2016 - 07:00 AM

The connection seems to be working.  Event Viewer errors suggest a problem with bluetooth but nothing re wireless connectivity.

 

I see that you are running torrents without any AV.  IMO, that increases system vulnerability to malware.

 

There is always the possibility of file corruption.  I would uninstall the WLAN driver and reboot/reinstall it automatically.

 

Louis



#8 irvineboy

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Posted 19 September 2016 - 11:26 AM

I have uninstall the WLAN driver and reinstalled and rebooted a few times.  That has not solved the issue.



#9 hamluis

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Posted 19 September 2016 - 12:53 PM

Then...you have no clues at all as to what is happening, other than the fact that other systems use the same router without problems.

 

I see no info on an E: partition,..but Windows thinks that there is an NTFS problem on said volume.  You seem to have an undesignated partition on your Hitachi hard drive.

 

You can double-check your wireless setup.  One or more of These may be more helpful than I can be.

 

Louis


Edited by hamluis, 08 October 2016 - 05:29 AM.


#10 irvineboy

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Posted 19 September 2016 - 11:04 PM

No idea on the E Partition.  I reformatted the computer and just went with regular Window 7 set up.  Could this be causing the issue?


Edited by hamluis, 20 September 2016 - 07:28 AM.


#11 hamluis

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Posted 20 September 2016 - 07:30 AM

If you reformatted and reinstalled Windows...my guess is that you had problems before doing such.  Since you haven't elaborated on that possible scenario...it seems possible that whatever issues existed were not addressed by your reformat/reinstall efforts.

 

Louis



#12 irvineboy

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Posted 20 September 2016 - 06:41 PM

I thought reformatting the computer would start a clean slate and fix things.  Apparently not the case then.  I have no idea what's the issue.


Edited by irvineboy, 20 September 2016 - 06:47 PM.


#13 hamluis

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Posted 20 September 2016 - 08:35 PM

Likely candidates...hardware and malware.  Neither is necessarily impacted by a clean install, although many/most malware situations do go away when a clean install is done.  Not so for hardware.

 

Louis



#14 irvineboy

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Posted 07 October 2016 - 08:53 PM

I called my internet service provider and they reset my modem.  They said if other computers are fine except this computer, it could be the router as a hardware issue.  I'm not sure if that sounds right or not.  The issues now state "connection between access point router or cable modem and the internet is broken"  Windows 7.  Happens randomly.  I have to right click the wireless internet and "troubleshoot problems" to fix.


Edited by irvineboy, 07 October 2016 - 08:54 PM.


#15 JohnC_21

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Posted 07 October 2016 - 09:37 PM

Right click the adapter in Device Manager and select Properties. Under the power management tab make sure the box that allows windows to turn off the adapter to save power is unchecked.

 

Is this the latest driver you downloaded? If not I would install this driver.

 

If it is then download Windows Repair and only select the Network Repair Box. It may be the wifi card itself. If you still have issues after the repair you can use a USB dongle such as this one that is plug and play with Windows 7. If you want to verify if the card is bad there is also the option of booting a live linux distro. Connect via Wifi and see if you get disconnects. If you do not get disconnects then it could be a bad Windows install disk, the Wifi card, or the drive itself. I recommend Linux Mint Cinnamon for people coming from Windows.

 

If you wish to test the hard drive download Seatools for Windows and do the short/long tests.

 

 

 






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