Posted 17 September 2016 - 11:00 AM
I have been trying for a couple of weeks (while corresponding with Kaspersky and HP on how to install KIS (SAFE MONEY) on my laptop. I would like to take the laptop with me and be protected by Safe Money while checking and paying bills.
After chatting on the chat line and personally with Kaspersky it has been decided that the Virtualization is disabled and I should enable it. It's very confusing to me and I just can't seem to get it to work. They want me to hurry up and fix it so they can close the case, but I keep hitting deadends.
I'm no spring chicken and not a computer geek, so getting in to the BIOS ??? is something that I'm clueless about.
I've asked for a refund for a partial amount and it works fine on my Win 7. But the Win 8.1 - doesn't!
Thanks for any advice.
Edit: Moved topic from Tutorials to the more appropriate forum. ~ Animal