Hello I have a Dell Inspiron 15 7000 model #(7537) running Windows 10 fully updated and started to have trouble with the left two USB ports. This problem started when I was trying to import a CD to iTunes with my external DVD burner with two USB cables. Once I plug in the USB ports the laptop completely shut off and I had difficulty getting the laptop to start up but after removing the battery the third or fourth time the laptop finally started to boot up again. After that I never have used that DVD burner again and in about three to four weeks I was removing my USB thumb drive from one of the left USB ports and the computer shut off again but this time I was able to get it to boot up after it shut down without having to remove the battery. I have looked at the ports and they appear to be fine and I looked at the driver in device manager and they appear good. Also since I have a USB wireless mouse on always on the right side when I started to plug my thumb drive on the other USB port on that side the mouse starts to act funny and feels like it is getting "heavy" at times. I'm hoping this is something that can be fixed without having to tear into the laptop since I think the warranty is up.
-Thank you for your time.