Problem: My PC is either OFF or ON. I either start my PC and log in to my account, or just login to my account, and start work. After 10 minutes or so a blue screen goes up and states the PC is shutting down and I lose my work. When I am able to finally login - ALL of my settings have been reverted to default settings. I manually log out and then back in and my setting are now back - but any work I've done is lost.
Today, actually just a few minutes ago, I logged in, started my email, browser, etc and was online speaking to someone while also editing a letter. Without warning my screens go dark, then blue and white dots start to circle in the center of my screen with text stating my PC is shutting down.
This unannounced shutdown has to stop.
I thought I had settings to notify me of updates and allow control enough to at least save my work before shutting down.
I asked the MS Community forum and only got 1 reply, "what version of WIN10 are you running?" After that, nothing.
Any idea what is going on?
OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
System Type x64-based PC
Processor Intel® Core i5-4670K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2004, 06/03/14
SMBIOS Version 2.7
Installed Physical Memory (RAM) 16.0 GB
My update settings are:
1 - Choose how updates are installed - Notify to schedule restart
2 - The Settings::Advanced Option window states "Note: Windows Update might update itself automatically first when checking for other updates." <== is this what is going on? If so, how can I stop it?
3 - Choose how updates are delivered Updates from more than one place - "On" <== should this be set to "Off"?
Thanks for whatever help you are able to give.