My Explorer.exe is crashing once every minute. The desktop goes black for a couple of seconds and my CPU goes to 100%. In the Windows event log I'm seeing the error logged every 60 seconds. I've run quite a few utilities attempting to fix this, including Scannow, and some DISM commands that were suggested. The last thing I did was the Tweaking.com Windows Repair Tool. I followed all the steps, and when it finished, and after a reboot it appeared things were fixed. I came back a couple of hours later and the crashes were back! Very annoying.
Windows event log details are as follows:
In another topic on this forum, http://www.bleepingcomputer.com/forums/t/586464/windows-10-explorerexe-crashes-spontaneously-please-help/ , CKing123 suggested that updating folder permissions could fix this. Specifically, he said:
Open the properties of the folder, and go to security.
Check who is the owner, if you are not the owner of the folder, then log into the owner of the folder (if you are not the owner, and you do not open the folder, explorer will not crash).
Add yourself and give yourself full control (it is the bug where you are the owner, but you are not listed in the group)
Reboot to make sure explorer is not crashing.
If you are having difficulty trying to make the explorer window remain open, then turn on "Launch folder windows in a seperate process"
On this advice I have a couple of questions:
- When I go to the properties of the folder, should it be C:\Windows, since that's where explorer.exe resides?
- How do I know if I'm the "Owner" of the folder? I see 6 or 7 names listed, including New User, which is how I'm logged in. Sounds like I need to log in as whoever is the Owner, but quite not sure how to do that.
Please let me know if I should post any other logs.
Thanks much for the help