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Frequent annoying BSODs - help


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#1 czlapek

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Posted 15 September 2016 - 01:58 PM

Hello everyone. I have problems with BSOD on Win10. I bought a used computer three months ago. For over a month I have problems with frequent BSOD0. Please help me to solve this problem

My PC specification 

CPU - INTEL CORE i5 2500 4X3.3GHZ 3.7GHZ TURBO BOOST

MBO - MSI H61M-E35 (B3) USB 3.0 SATA3 HDMI

RAM - 8GB DDR3 1333MHZ DUAL CHANNEL

GPU - NVIDIA GEFORCE GTX560 1GB DDR5 HDMI

HDD - SEAGATE 1000GB,SATA 16MB CACHCE

Power supply - OCZ 500W 80+ BRONZE).

 

I attached my perfmon, SysnativeFileCollectionApp files and results from Memtest and HD Tune

Wmptf2J.jpg

 

 

I9G7tvV.jpg

Attached Files



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#2 usasma

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Posted 16 September 2016 - 04:41 PM

Run these free hard drive diagnostics:  http://www.carrona.org/hddiag.html

 

Your UEFI/BIOS (version V1.0) dates from 2011.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

MSI Afterburner (along with EVGA Precision and Riva Tuner) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Out of 30 memory dumps there were 6 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Sep 15 08:43:39.912 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091516-30734-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 0:06:36.618
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff80b78282250, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80b78282250, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3293
  BIOS Version                  V1.0
  BIOS Release Date             08/04/2011
  Manufacturer                  MSI
  Product Name                  MS-7740
  Baseboard Product             H61MA-E35 (MS-7740)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 15 08:36:18.243 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091516-31312-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 0:05:53.949
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff8091c552250, ffffc70139886de8, ffffc70139886610}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8091c552250, The address that the exception occurred at
Arg3: ffffc70139886de8, Parameter 0 of the exception
Arg4: ffffc70139886610, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  GfExperienceService.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3293
  BIOS Version                  V1.0
  BIOS Release Date             08/04/2011
  Manufacturer                  MSI
  Product Name                  MS-7740
  Baseboard Product             H61MA-E35 (MS-7740)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 15 08:29:39.537 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091516-35812-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
System Uptime:0 days 0:07:08.244
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :NETIO.SYS ( NETIO!RtlIndicateTimerWheelEntryTimerStart+8a )
BugCheck 1E, {ffffffffc0000005, fffff801657420fa, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801657420fa, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  nvxdsync.exe
FAILURE_BUCKET_ID: 0x1E_c0000005_R_NETIO!RtlIndicateTimerWheelEntryTimerStart
CPUID:        "Intel® Core™ i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3293
  BIOS Version                  V1.0
  BIOS Release Date             08/04/2011
  Manufacturer                  MSI
  Product Name                  MS-7740
  Baseboard Product             H61MA-E35 (MS-7740)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Sep 15 08:43:39.912 2016 (UTC - 4:00)**************************
VClone.sys                  Sat May  3 12:53:40 2014 (53651F14)
ElbyCDIO.sys                Wed Dec 17 18:30:51 2014 (5492122B)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
asmtxhci.sys                Thu Feb  4 02:22:05 2016 (56B2FC1D)
asmthub3.sys                Thu Feb  4 02:22:26 2016 (56B2FC32)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
uvhid.sys                   Wed Jun 29 12:40:01 2016 (5773F9E1)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
RTKVHD64.sys                Tue Jul 19 06:56:25 2016 (578E0759)
nvlddmkm.sys                Thu Aug 11 07:07:38 2016 (57AC5C7A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 28 09:50:32.556 2016 (UTC - 4:00)**************************
cpuz139_x64.sys             Wed Jan 27 04:18:15 2016 (56A88B57)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 26 06:00:36.596 2016 (UTC - 4:00)**************************
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvlddmkm.sys                Thu Nov  5 09:35:23 2015 (563B692B)


http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=uvhid.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
cpuz139_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys





 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 czlapek

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Posted 17 October 2016 - 04:00 AM

Hello,

Over the last month:

- I updated the drivers
- I format the system
- I pulled the video card and I worked on an integrated
- I bought a new SSD and installed on it a fresh new system

- I connected the computer directly to power outlet instead powerstrip
- I pulled one ram (I have 2x4gb module)

And nothing...
Errors still appears...

Below a snapshot of the last several



NuMrd3T.jpg

 
 
So what, what is the reason?
Power supply, motherboard and processor?



 



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 17 October 2016 - 04:48 AM

Have you finished all of the diagnostics that I asked for?

- malware

- memory

- hard drive

- Furmark

- Prime95

- other video

- CPU test(s)

 

If so, what were the results?

If all of the tests passed, then start with this procedure:  http://www.carrona.org/strpdown.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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