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Okay, i give up.. old slow laptop.. running in safe mode for months


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#1 julz6769

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Posted 15 September 2016 - 01:25 PM

hi.   i can't figure my old laptop out..  too poor to buy a new one right now..    running in safe mode just to be able to use it last few months.    loads in normal mode but too laggy to actually make use of.   safe mode is acceptable.    former owner said she always had lagging problems with this machine too.  can anybody help me figure out how to figure out this thing?    i surely would appreciate it.   


Edited by hamluis, 15 September 2016 - 05:22 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

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Posted 15 September 2016 - 01:26 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 julz6769

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Posted 15 September 2016 - 01:40 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by lesliesoderberg (administrator) on 15-09-2016 at 11:39:39
Running from "C:\Users\lesliesoderberg\AppData\Local\Temp\scoped_dir2708_30441"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Presario CQ57 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Network
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/14/2016 10:25:50 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/14/2016 10:25:50 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/14/2016 10:25:49 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/14/2016 10:25:49 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/12/2016 01:24:34 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x8007043c).
 
Error: (09/12/2016 01:19:45 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x8007043c).
 
Error: (09/12/2016 01:13:22 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\lesliesoderberg\AppData\Local\Temp\HPSALight\msiinstaller.exe /s /v"/qn CASL_IS_HP_FAMILY_OVERRIDE.C4DD8FF8_653C_48B7_943C_8C775AA87843=Yes ISHPUNIT="true" " /Verbose"C:\Users\lesliesoderberg\AppData\Local\Temp\HPSA_MSI_1285817425.log"; Description = Installed HP Support Assistant; Error = 0x8007043c).
 
Error: (09/12/2016 01:12:04 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed HP Support Solutions Framework; Error = 0x8007043c).
 
Error: (09/12/2016 01:12:03 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed HP Support Solutions Framework; Error = 0x8007043c).
 
Error: (09/12/2016 01:58:34 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed BlueStacks; Error = 0x8007043c).
 
System errors:
=============
Error: (09/15/2016 11:11:11 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:11 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:11 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:10 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Error: (09/15/2016 11:11:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Microsoft Office Sessions:
=========================
Error: (09/14/2016 10:25:50 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\lesliesoderberg\Downloads\esetsmartinstaller_enu (2).exe
 
Error: (09/14/2016 10:25:50 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\lesliesoderberg\Downloads\esetsmartinstaller_enu (3).exe
 
Error: (09/14/2016 10:25:49 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\lesliesoderberg\Downloads\esetsmartinstaller_enu (1).exe
 
Error: (09/14/2016 10:25:49 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\lesliesoderberg\Downloads\esetsmartinstaller_enu.exe
 
Error: (09/12/2016 01:24:34 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x8007043c
 
Error: (09/12/2016 01:19:45 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x8007043c
 
Error: (09/12/2016 01:13:22 PM) (Source: System Restore)(User: )
Description: C:\Users\lesliesoderberg\AppData\Local\Temp\HPSALight\msiinstaller.exe /s /v"/qn CASL_IS_HP_FAMILY_OVERRIDE.C4DD8FF8_653C_48B7_943C_8C775AA87843=Yes ISHPUNIT="true" " /Verbose"C:\Users\lesliesoderberg\AppData\Local\Temp\HPSA_MSI_1285817425.log"Installed HP Support Assistant0x8007043c
 
Error: (09/12/2016 01:12:04 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled HP Support Solutions Framework0x8007043c
 
Error: (09/12/2016 01:12:03 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled HP Support Solutions Framework0x8007043c
 
Error: (09/12/2016 01:58:34 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved BlueStacks0x8007043c
 
CodeIntegrity Errors:
===================================
  Date: 2016-07-26 11:36:57.608
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64R.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-26 11:36:57.483
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64R.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-26 11:36:57.327
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64R.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-26 11:36:57.140
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64F.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-26 11:36:56.999
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64F.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-26 11:36:56.812
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\lesliesoderberg\AppData\Local\Temp\RarSFXPC\Windows\WeiseWD64F.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 21.0.0.198 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 22 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 22.0.0.210 - Adobe Systems Incorporated)
Adobe Flash Player 22 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Compaq Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13476.3753 - Hewlett-Packard Company)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.1.4305 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Driver Downloader v4.0 (HKLM-x32\...\Driver Downloader_is1) (Version: 4.0 - PDE Publications Limited)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Facebook Games Arcade 0.11.2.1 (HKLM-x32\...\{F017497E-720E-46E7-AA27-1206733277B2}) (Version: 0.11.2.1 - Facebook)
FATE (HKLM-x32\...\WTA-bee71dbf-9875-4bd0-9f51-2863426d06d3) (Version: 2.2.0.97 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 53.0.2785.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.1.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Launch Box (HKLM\...\{9CAB2212-0732-4827-8EC4-61D8EF0AA65B}) (Version: 1.0.11 - Hewlett-Packard Company)
HP On Screen Display (HKLM-x32\...\{D7670221-BF9B-4DFF-B26B-5BE55A87329F}) (Version: 1.2.2 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{872B1C80-38EC-4A31-A25C-980820593900}) (Version: 1.2.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{BB1C717E-376C-4AA1-8940-81BFC38D9778}) (Version: 2.4.4 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{8B52057C-15DB-433E-957C-E279BC7D07E3}) (Version: 3.1.0.9742 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{BFD1ABD7-9417-41CB-B1F6-04BE4CB9820D}) (Version: 4.1.7.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{56D27851-B9A6-430F-875A-E2D7A3802C7B}) (Version: 8.3.34.7 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{2B5A1E68-6617-406D-B797-5DAB5B4630B8}) (Version: 12.5.32.37 - HP Inc.)
Intel Security True Key (HKLM\...\TrueKey) (Version: 4.0.157.1 - Intel Security)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2353 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kaspersky Anti-Virus (HKLM-x32\...\{77E7AE5C-181C-4CAF-ADBF-946F11C1CE26}) (Version: 16.0.0.614 - Kaspersky Lab) Hidden
Kaspersky Anti-Virus (HKLM-x32\...\InstallWIX_{77E7AE5C-181C-4CAF-ADBF-946F11C1CE26}) (Version: 16.0.0.614 - Kaspersky Lab)
KOPLAYER Pro version: 1.3.1046 (HKLM\...\KOPLAYER_is1) (Version:  - KOPLAYER Team)
LG VZW United Drivers (HKLM-x32\...\{BEEBD17D-FF29-4508-8032-2D1FA66F7B77}) (Version: 2.23.1 - LG Electronics)
Lightscreen (HKLM-x32\...\Lightscreen) (Version:  - )
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.334.1 - McAfee, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5131.5000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MiMedia (HKLM-x32\...\{D670C3C9-6C3A-4300-BFA5-D66C8C66A153}) (Version: 1.0.285.0 - MiMedia, Inc.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Opera Stable 39.0.2256.71 (HKLM-x32\...\Opera 39.0.2256.71) (Version: 39.0.2256.71 - Opera Software)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.42.304.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6287 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4123-B2B9-173F09590E16}) (Version: 1.00.11.0323 - REALTEK Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{DBCD5E64-7379-4648-9444-8A6558DCB614}) (Version: 2.0.0 - Hewlett-Packard) Hidden
Revo Uninstaller Pro 3.1.6 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.6 - VS Revo Group, Ltd.)
Security Task Manager 2.1d (HKLM-x32\...\Security Task Manager) (Version: 2.1d - Neuber Software)
Shoebox (HKLM-x32\...\{F2BDAD5E-3C9F-4F4E-A0F3-8A1A10BF1FEC}) (Version: 3.0.3 - Couch Labs)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1186 - SUPERAntiSpyware.com)
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.11.0 - Synaptics Incorporated)
WinCleaner OneClick Professional Version 12 (HKLM-x32\...\WinCleaner OneClick Professional_is1) (Version: 12.5.0.0 - Business Logic Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 48%
Total physical RAM: 1899.86 MB
Available physical RAM: 979.18 MB
Total Virtual: 3799.72 MB
Available Virtual: 2900.01 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:279.47 GB) (Free:192.11 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:14.46 GB) (Free:1.86 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:3.77 GB) FAT32
 
========================= Users: ========================================
User accounts for \\JULIE
 
Administrator            Guest                    lesliesoderberg          
 
 
**** End of log ****
Mod Edit:  Merged posts - Hamluis.
http://speccy.piriform.com/results/i07z0vfZC2PG7xuoyiFKrse

Edited by hamluis, 15 September 2016 - 02:33 PM.


#4 dc3

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Posted 15 September 2016 - 02:34 PM

I see that you are running WinCleaner.  This is a registry cleaner and optimization software which Bleeping Computer does not recommend the use of.
 
Why do you have Kaspersky disabled?
 

Please download and run SeatTools for Windows.
 
Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.
 
Once the installation begins you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for HDDs and SSDs on your computer.  Please remove any external storage devices connected via USB ports.
 
2.  Detected Drives will list the HDDs and SSDs found.  Place a check mark in the drive box you want to run the scan on.
 
3.  You will see Basic Tests toolbar above Detected Drives, move the mouse pointer over this to open the test options.  Please click on Long Generic Test
 
4.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
 seatools4_zpsd7balf76.png
 
5.  The test will indicate either Pass or Fail.  Post the results of the scan in your topic.
 
6.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.
 
***  If the hdd passes the SeaTools diagnostic please do the following.
 
Please run chkdsk /r
Chkdsk /r checks for bad sectors on the HDD and recovers any readable information.
 

Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png, then type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Copy and paste chkdsk /r in the command prompt, then press Enter.  Please note:   
 
You will receive the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.
 
 
Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
If integrity issues are found in the scan please post the CBS log using the instructions below.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then type cmd in the Search box. 
 
CMD will appear above the search box, right click on it and select Run as administrator.
 
When the Elevated Command Prompt opens copy and paste the command below, then press Enter.
 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
 
This will place a new icon on the desktop titled CBS.  Double click on this icon to open 
the CBS log, copy and paste the log in your topic.
 
This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.
 
 
Please run AdwCleaner
 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.
 
If there are no malicious programs are found you will receive the following message.
 
adwcleaner%20111_zpsiduqrrrp.png  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
 
 
 

Edited by dc3, 15 September 2016 - 02:37 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 julz6769

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Posted 15 September 2016 - 03:10 PM

hi, i found that wincleaner stick at the dollar store and thought what the heck.. lol    and as for kapernsky i disabled it as was trying to pinpoint my troubles.    also am having dns errors.    so many issues was trying to fix on my own and now i am very confused.    seastools is running now.    i tried to run in normal mode but now windows just freezes after i log on.   only can use pc in safe mode now.   



#6 julz6769

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Posted 15 September 2016 - 03:18 PM

running the seatools.    seems like it is paused and gave me fail message.. also says time to back up my files while i can..   oh great!  

 

 9/15/2016 1:01:39 PM

Model Number: ST9320325AS

Serial Number: 5VD7VQHD

Firmware Revision: 0005HPM1

Long Generic - Started 9/15/2016 1:01:39 PM

Long Generic - FAIL 9/15/2016 1:06:45 PM

SeaTools Test Code: 99DED5D7

 

i tried to follow their suggested link to repair bad sectors but got dns error!  ugh.    i will now run adw cleaner 


Edited by julz6769, 15 September 2016 - 03:35 PM.


#7 julz6769

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Posted 15 September 2016 - 03:59 PM

Attached File  AdwCleanerS0.txt   10.88KB   8 downloadsAttached File  AdwCleanerS0.txt   10.88KB   8 downloadsAttached File  AdwCleanerS0.txt   10.88KB   8 downloads

#8 dc3

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Posted 16 September 2016 - 07:37 AM

If you don't have your important data backed up on removable media you should do that asap.  Removable media... external hdd, flash drive, cloud storage, etc.  You should do this before doing anything else as there is a possibility that the hdd could fail at any time, at least it looks that way with the current information.

 

Once you have done this please run the chkdsk /r and post the log in your topic.  Chkdsk /r checks for bad sectors on the HDD and recovers any readable information.  The reason I want to run this is because we have what appears to be conflicting information in the Speccy results.  The Allocated Sector Count and the Current Pending Sector Count are showing the same amount.  After running the chkdsk /r rerun the SeaTools diagnostic again and post the results.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 julz6769

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Posted 16 September 2016 - 10:27 AM

hi, tried to run the chkdsk /r. says its ntsf and volume is in use by another process.. had trouble last night getting permission to use it too.

#10 dc3

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Posted 16 September 2016 - 11:19 AM

From my instructions in post #4 for chkdsk /r

 

You will receive the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Please go back and read through the instructions for running chkdsk /r.

Edited by dc3, 16 September 2016 - 11:20 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 julz6769

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Posted 16 September 2016 - 04:13 PM


------< Log generate on 9/16/2016 2:12:36 PM >------
Category: 0
Computer Name: julie
Event Code: 1001
Record Number: 37589
Source Name: Microsoft-Windows-Wininit
Time Written: 09-16-2016 @ 19:29:25
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
212224 file records processed. File verification

completed.
2922 large file records processed. 0 bad file

records processed. 0 EA records processed.

9263 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
285642 index entries processed. Index

verification completed.
0 unindexed files scanned. 0 unindexed files

recovered. CHKDSK is verifying security descriptors

(stage 3 of 5)...
212224 file SDs/SIDs processed. Cleaning up 193

unused index entries from index $SII of file 0x9.
Cleaning up 193 unused index entries from index $SDH of file 0x9.
Cleaning up 193 unused security descriptors.
Security descriptor verification completed.
36710 data files processed. CHKDSK is

verifying Usn Journal...
33859224 USN bytes processed. Usn Journal

verification completed.

#12 julz6769

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Posted 16 September 2016 - 05:08 PM

https://ln.sync.com/dl/d315b5da0#qy468q6v-49tbmgvk-gkj9htgr-gjzys4xv

#13 dc3

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Posted 17 September 2016 - 09:18 AM

There should have been stage 4 and 5 in that log.  Did you omit it?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 julz6769

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Posted 17 September 2016 - 05:11 PM

i did not omit anything on purpose if i did. here is coy of last part of log 4: Move File: Source = [l:266{133}]"\SystemRoot\WinSxS\Temp\PendingRenames\05133b316310d201ff3d0000e0060404.$$_microsoft.net_framework_v2.0.50727_e9368840261e60ee.cdf-ms", Destination = [l:178{89}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_framework_v2.0.50727_e9368840261e60ee.cdf-ms"
5: Move File: Source = [l:288{144}]"\SystemRoot\WinSxS\Temp\PendingRenames\129e47316310d201003e0000e0060404.$$_microsoft.net_framework_v2.0.50727_redistlist_2e6ab8b35e9ef953.cdf-ms", Destination = [l:200{100}]"\SystemRoot\WinSxS\FileMaps\$$_microsoft.net_framework_v2.0.50727_redistlist_2e6ab8b35e9ef953.cdf-ms"

POQ 140 ends.
2016-09-16 14:42:18, Info CSI 00000341 [SR] Verify complete
2016-09-16 14:42:18, Info CSI 00000342 [SR] Verifying 100 (0x0000000000000064) components
2016-09-16 14:42:18, Info CSI 00000343 [SR] Beginning Verify and Repair transaction
2016-09-16 14:42:24, Info CSI 00000344 Repair results created:
POQ 141 starts:

POQ 141 ends.
2016-09-16 14:42:24, Info CSI 00000345 [SR] Verify complete
2016-09-16 14:42:25, Info CSI 00000346 [SR] Verifying 92 (0x000000000000005c) components
2016-09-16 14:42:25, Info CSI 00000347 [SR] Beginning Verify and Repair transaction
2016-09-16 14:42:32, Info CSI 00000348 Repair results created:
POQ 142 starts:

POQ 142 ends.
2016-09-16 14:42:32, Info CSI 00000349 [SR] Verify complete
2016-09-16 14:42:32, Info CSI 0000034a [SR] Repairing 2 components
2016-09-16 14:42:32, Info CSI 0000034b [SR] Beginning Verify and Repair transaction
2016-09-16 14:42:35, Info CSI 0000034c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da\l2057.ngr do not match actual file [l:18{9}]"l2057.ngr" :
Found: {l:32 b:3iHpMIe5KdTVPzQmR6mh9wLu5h6DUjKiGXOiPkWLoxs=} Expected: {l:32 b:zlOz6cyuF+rmbOrldW+Ay8Kyx9B8EJYweNpqK7+56WQ=}
2016-09-16 14:42:35, Info CSI 0000034d [SR] Cannot repair member file [l:18{9}]"l2057.ngr" of Microsoft-Windows-SpeechRecognizerENG.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-GB", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-09-16 14:42:37, Info CSI 0000034e Hashes for file member \SystemRoot\WinSxS\amd64_wpf-presentationui_31bf3856ad364e35_6.1.7600.16385_none_c61a5a2b7d71c1f2\PresentationUI.dll do not match actual file [l:36{18}]"PresentationUI.dll" :
Found: {l:32 b:0/ogrboBERdkmfAwpXsdABsLrgscuD1nY826XxlEVjk=} Expected: {l:32 b:/YMsmWKgBeUrCFOubiHUfMgHOWpoWnhw1n32zKiM2H4=}
2016-09-16 14:42:37, Info CSI 0000034f [SR] Cannot repair member file [l:36{18}]"PresentationUI.dll" of WPF-PresentationUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-09-16 14:42:39, Info CSI 00000350 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da\l2057.ngr do not match actual file [l:18{9}]"l2057.ngr" :
Found: {l:32 b:3iHpMIe5KdTVPzQmR6mh9wLu5h6DUjKiGXOiPkWLoxs=} Expected: {l:32 b:zlOz6cyuF+rmbOrldW+Ay8Kyx9B8EJYweNpqK7+56WQ=}
2016-09-16 14:42:39, Info CSI 00000351 [SR] Cannot repair member file [l:18{9}]"l2057.ngr" of Microsoft-Windows-SpeechRecognizerENG.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-GB", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-09-16 14:42:39, Info CSI 00000352 [SR] This component was referenced by [l:288{144}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Microsoft-Windows-SpeechRecognizer-Deployment-LanguagePack"
2016-09-16 14:42:41, Info CSI 00000353 Hashes for file member \??\C:\Windows\Speech\Engines\SR\en-GB\l2057.ngr do not match actual file [l:18{9}]"l2057.ngr" :
Found: {l:32 b:3iHpMIe5KdTVPzQmR6mh9wLu5h6DUjKiGXOiPkWLoxs=} Expected: {l:32 b:zlOz6cyuF+rmbOrldW+Ay8Kyx9B8EJYweNpqK7+56WQ=}
2016-09-16 14:42:42, Info CSI 00000354 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da\l2057.ngr do not match actual file [l:18{9}]"l2057.ngr" :
Found: {l:32 b:3iHpMIe5KdTVPzQmR6mh9wLu5h6DUjKiGXOiPkWLoxs=} Expected: {l:32 b:zlOz6cyuF+rmbOrldW+Ay8Kyx9B8EJYweNpqK7+56WQ=}
2016-09-16 14:42:42, Info CSI 00000355 [SR] Could not reproject corrupted file [ml:520{260},l:76{38}]"\??\C:\Windows\Speech\Engines\SR\en-GB"\[l:18{9}]"l2057.ngr"; source file in store is also corrupted
2016-09-16 14:42:43, Info CSI 00000356 Hashes for file member \SystemRoot\WinSxS\amd64_wpf-presentationui_31bf3856ad364e35_6.1.7600.16385_none_c61a5a2b7d71c1f2\PresentationUI.dll do not match actual file [l:36{18}]"PresentationUI.dll" :
Found: {l:32 b:0/ogrboBERdkmfAwpXsdABsLrgscuD1nY826XxlEVjk=} Expected: {l:32 b:/YMsmWKgBeUrCFOubiHUfMgHOWpoWnhw1n32zKiM2H4=}
2016-09-16 14:42:43, Info CSI 00000357 [SR] Cannot repair member file [l:36{18}]"PresentationUI.dll" of WPF-PresentationUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-09-16 14:42:43, Info CSI 00000358 [SR] This component was referenced by [l:162{81}]"Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.NetFx3"
2016-09-16 14:42:43, Info CSI 00000359 Hashes for file member \??\C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationUI.dll do not match actual file [l:36{18}]"PresentationUI.dll" :
Found: {l:32 b:0/ogrboBERdkmfAwpXsdABsLrgscuD1nY826XxlEVjk=} Expected: {l:32 b:/YMsmWKgBeUrCFOubiHUfMgHOWpoWnhw1n32zKiM2H4=}
2016-09-16 14:42:43, Info CSI 0000035a Hashes for file member \SystemRoot\WinSxS\amd64_wpf-presentationui_31bf3856ad364e35_6.1.7600.16385_none_c61a5a2b7d71c1f2\PresentationUI.dll do not match actual file [l:36{18}]"PresentationUI.dll" :
Found: {l:32 b:0/ogrboBERdkmfAwpXsdABsLrgscuD1nY826XxlEVjk=} Expected: {l:32 b:/YMsmWKgBeUrCFOubiHUfMgHOWpoWnhw1n32zKiM2H4=}
2016-09-16 14:42:43, Info CSI 0000035b [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework64\v3.0\WPF"\[l:36{18}]"PresentationUI.dll"; source file in store is also corrupted
2016-09-16 14:42:43, Info CSI 0000035c Repair results created:
POQ 143 starts:
0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\9c48b4416310d201c13e0000e0060404._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\ad6fb4416310d201c23e0000e0060404.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
2: Move File: Source = [l:244{122}]"\SystemRoot\WinSxS\Temp\PendingRenames\8f97bd416310d201c33e0000e0060404.$$_speech_engines_sr_en-gb_3201b387cd317f4d.cdf-ms", Destination = [l:156{78}]"\SystemRoot\WinSxS\FileMaps\$$_speech_engines_sr_en-gb_3201b387cd317f4d.cdf-ms"
3: Move File: Source = [l:254{127}]"\SystemRoot\WinSxS\Temp\PendingRenames\b0e5bd416310d201c43e0000e0060404.$$_speech_engines_lexicon_en-gb_bd71d721f658dd56.cdf-ms", Destination = [l:166{83}]"\SystemRoot\WinSxS\FileMaps\$$_speech_engines_lexicon_en-gb_bd71d721f658dd56.cdf-ms"

POQ 143 ends.
2016-09-16 14:42:43, Info CSI 0000035d [SR] Repair complete
2016-09-16 14:42:43, Info CSI 0000035e [SR] Committing transaction
2016-09-16 14:42:43, Info CSI 0000035f Creating NT transaction (seq 2), objectname [6]"(null)"
2016-09-16 14:42:43, Info CSI 00000360 Created NT transaction (seq 2) result 0x00000000, handle @0x11ac
2016-09-16 14:42:44, Info CSI 00000361@2016/9/16:21:42:44.068 CSI perf trace:
CSIPERF:TXCOMMIT;52392
2016-09-16 14:42:44, Info CSI 00000362 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

#15 dc3

dc3

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Posted 18 September 2016 - 08:55 AM

Please download GSmartControl and run it.
 
When GSmartControl opens it scans your computer for all mass storage devices.  When the scan is finished it will display all of the drives found.  Double click on the drive which contains your operating system.
 
In the next window that opens the Identity tab is selected which displays all of the data pertaining to your drive.
 
gsmartcontrol1_zps8bkdopna.png 
 
Click on the Perform Tests tab.  When the next window opens select the Short Self-Test, then click on Execute.
 
When the scan has completed it will show that the drive either passed or failed.  If it failed click on the View Ouput.  Copy the text and paste this in your topic.
 
gsmartcontrol2_zpso1blptuk.png

Edited by dc3, 18 September 2016 - 08:57 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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