I just got a Big Blue Live Speaker and I can't get it pairing with my computer (Windows 7.) I have folders for Bluetooth on my computer but something seems to be missing. I had a technician install 7 on this computer and he may have not installed Bluetooth drivers and whatever else my computer needs to run the hardware. This computer came with Windows 10 installed and I didn't care for it and bought a copy of Windows 7, which I had him install. He said he had a bit of trouble locating all the drivers.
I got the speaker in search mode and my computer ran the 'installing drivers' mode but they didn't connect. I got a msg saying that the drivers were not found. From Control Panel > Devices and Printers, I individually updated the drivers in these folders through device manager and it states the drivers are updated. (I only updated one driver. My computer said the others were the most current.)
However, when I access the drivers list through Control Panel > Devices and Printers > Properties, I have one of those yellow exclamation marks and when I try updating the driver from there, searching on the internet, it spins and spins and never connects and freezes. I have to close the box with Task Manager. On the same page that lists my devices, my computer also has a yellow (!) and when I search the hardware, I can't find anything with a similar yellow (!) indicating an issue.
I found a bluetooth adaptor assistant (or something like that) and ran it and it reported:
Edited by LittleGreenDots, 15 September 2016 - 01:21 PM.