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GeForce Experience Issue

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3 replies to this topic

#1 alex2017


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Posted 15 September 2016 - 08:01 AM

So this issue started about a week or so ago, or at least i started noticing it then. Whenever I open Geforce experience, after about a minute it says "Something went wrong, try restarting GeForce Experience." I also noticed around the same time that when I was playing League my laptop would occasionally go to a black screen for a few seconds and reset, as if the graphics were changing or something. The fps was usually at about 160 and now i'm at around 60, my laptop is also running hotter(usually it doesn't even get hot playing LoL and now it does). I got it checked for malware and I showed up all clean. This laptop is also only about a month old, so I am pretty frustrated right now. It  almost seems like my laptop decided to stop using my graphics card or something (GeForce 940MX). Any help or insight would be appreciated!

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#2 Hosni


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Posted 01 October 2016 - 09:39 PM

Restor your laptop to a ancien point ;)

#3 bludgard


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Posted 12 October 2016 - 06:19 PM

If System Restore doesn't help (or even a factory reset): Take it back for warranty.

The symptoms describe do not bode well at all: Right off the top of my head it sounds like a burnt on-board graphics card.

Hope I am wrong.

#4 Xoctane


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Posted 08 November 2016 - 10:25 AM

Update your drivers from geforce.com


To see whether the game uses the proper video card, look for the icon that looks like this: 



Double-click it and see if the game is there.

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