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wifi connectivity intermittantly lost with recent Windows 10 anniversary update


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#1 Nora10514

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Posted 14 September 2016 - 06:52 AM

Apologies if this topic has been covered, but could not find this discussion, but has anyone uncovered what is causing this?  Or how to fix?



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#2 JohnC_21

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Posted 14 September 2016 - 09:11 AM

Set your power option to High Performance and in Device Manager disable, not uninstall, your Ethernet adapter.

 

Make sure your adapter is set to MAX performance

 

windows-10-wifi-issue-maximum-performanc

 

 



#3 Nora10514

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Posted 14 September 2016 - 04:13 PM

Thanks for responding but I can't find that screen in power settings.



#4 JohnC_21

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Posted 14 September 2016 - 04:59 PM

See this post by BC member Niweg.

 

http://www.bleepingcomputer.com/forums/t/613939/wifi-randomly-dissconects-on-pc/?p=3999564



#5 Nora10514

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Posted 17 September 2016 - 07:55 AM

Hello, I have checked my power setting and they are already set to the maximum.  What is the best course of action to take from this point on?  Does anyone else have this problem and how did you solve it?

 

My problem is that the wifi option disappears from network settings.  When I log in wifi is not working.  I have to use my ethernet to get into network.  I had used wifi for years before the anniversary Windows 10 update and never had a problem.  Now, all of a sudden about every 5-6 days my wifi ability is lost.



#6 JohnC_21

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Posted 17 September 2016 - 07:59 AM

There have been many many people with wifi connection issues using Windows 10. One of the solutions posted is to disable your Ethernet LAN adapter in Device Management. Do not uninstall it. Right click and select Disable. See if that solves the problem.



#7 Nora10514

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Posted 17 September 2016 - 08:29 AM

could you be very descriptive on how to do that?  If I disable it and then I need it again - how do I get it back?  also after I disable it what do I do with the wifi?  Just wait? 



#8 JohnC_21

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Posted 17 September 2016 - 08:40 AM

To enable the adapter, should you decide to use an Ethernet cable, right click the device and select Enable. The LAN adapter should be listed under Network Adapters in Device Manager. What adapters are listed?

 

See option 2 here. It's for Windows 8 but works for 10

 

http://www.eightforums.com/tutorials/37681-network-adapter-nic-enable-disable-windows.html



#9 Nora10514

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Posted 17 September 2016 - 08:57 AM

is the NIC card an external adapter?



#10 JohnC_21

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Posted 17 September 2016 - 09:05 AM

No, the NIC card is internal unless you have a USB to Ethernet adapter which I doubt. Post a screenshot of Device Manager. 



#11 Nora10514

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Posted 17 September 2016 - 09:08 AM

what about buying an external wifi adapter card?  Would that solve my problem?



#12 JohnC_21

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Posted 17 September 2016 - 09:27 AM

That may solve the problem but make sure the adapter supports Windows 10. I would disable your Ethernet and see how that affects your wifi connectivity though.

 

Tplink makes a good USB wifi adapter with Windows 10 support.

 

http://www.tp-link.us/products/details/cat-5520_TL-WN725N.html



#13 Nora10514

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Posted 17 September 2016 - 10:26 AM

Hi, I do not feel comfortable disabling my ethernet because if something goes wrong then I am dead in the water - so to speak.  I do not have enough confidence to do that right. I depend on my computer for too much.  But I can tell you this - that for some reason I lost ethernet connectivity too,  so I rebooted and that brought back my wifi option in settings.  I am now back on wifi.



#14 JohnC_21

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Posted 17 September 2016 - 10:33 AM

Are you saying you used Ethernet when wifi was down? All I can say is other people disabled their LAN adapter and it helped with dropping wifi connections but if you do not feel comfortable doing it then I respect that decision. 



#15 Nora10514

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Posted 17 September 2016 - 10:34 AM

these are my network adapters - MS installed my back level wifi adapter because I told them that I did not have a problem before the latest update. 

I have the Intel Ethernet Connection I217-LM - showing in device manager

 

my screen shot file was not allowed in this post.






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