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Wifi issues


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15 replies to this topic

#1 lilbonkers290

lilbonkers290

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Posted 13 September 2016 - 08:31 PM

Hi there!

 

I had wifi issues a week ago; my laptop kept disconnecting from my wifi, my other devices such as my phone and ipod were fine no connection issues.

 

I did reinstall my wifi adapter drivers and such, not sure if the network itself is acting strange


Edited by hamluis, 14 September 2016 - 12:29 PM.
Moved from External Hardware to Networking - Hamluis.


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#2 Trikein

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Posted 13 September 2016 - 09:05 PM

I am confused. You had malware, and at the end of that troubleshooting you were offline, and buddy215 didn't think it was related? What does this have to do with external hardware? Why not Networking?

 

If the router was "hacked" it would effect all devices on the network. It is more likely the malware corrupted the driver. Please run Minitoolbox and and check everything between "List content of hosts" to "List Devices" and post the log. 



#3 lilbonkers290

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Posted 13 September 2016 - 09:22 PM

Oh I am sorry for the confusion; buddy215 told me to post on here;; 

 

:unsure:

 

If it is needed, I can move my topic to Networking part of the forum

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by j (administrator) on 13-09-2016 at 20:18:52
Running from "C:\Users\j\Desktop"
Microsoft Windows 10 Home  (X64)
Model: HP Pavilion 17 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Ralink RT3290 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 10" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : JF
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : telus
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A4-5D-36-7D-3C-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 10:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 0C-84-DC-70-2A-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 0C-84-DC-70-2A-21
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:56a:72c7:1900:a5a9:3d77:e446:33ee(Preferred) 
   Temporary IPv6 Address. . . . . . : 2001:56a:72c7:1900:4828:6a64:9571:c1cd(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::a5a9:3d77:e446:33ee%7(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.70(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : September 12, 2016 6:06:30 PM
   Lease Expires . . . . . . . . . . : September 14, 2016 6:42:02 PM
   Default Gateway . . . . . . . . . : fe80::aa39:44ff:fecb:aac8%7
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 286033116
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DD-70-E9-A4-5D-36-7D-3C-70
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       75.153.171.114
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 3:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3478:24be:934a:e4d0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3478:24be:934a:e4d0%16(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 67108864
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DD-70-E9-A4-5D-36-7D-3C-70
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.telus:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:400a:809::200e
 207.34.103.49
 207.34.103.55
 207.34.103.50
 207.34.103.24
 207.34.103.45
 207.34.103.29
 207.34.103.39
 207.34.103.54
 207.34.103.25
 207.34.103.59
 207.34.103.44
 207.34.103.40
 207.34.103.34
 207.34.103.35
 207.34.103.20
 207.34.103.30
 
 
Pinging google.com [2607:f8b0:400a:809::200e] with 32 bytes of data:
Request timed out.
Request timed out.
 
Ping statistics for 2607:f8b0:400a:809::200e:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server:  UnKnown
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:
Request timed out.
Request timed out.
 
Ping statistics for 2001:4998:44:204::a7:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...a4 5d 36 7d 3c 70 ......Realtek PCIe FE Family Controller
 13...0c 84 dc 70 2a 23 ......Microsoft Wi-Fi Direct Virtual Adapter
  7...0c 84 dc 70 2a 21 ......Ralink RT3290 802.11bgn Wi-Fi Adapter
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.70     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link      192.168.1.70    311
     192.168.1.70  255.255.255.255         On-link      192.168.1.70    311
    192.168.1.255  255.255.255.255         On-link      192.168.1.70    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      192.168.1.70    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      192.168.1.70    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    311 ::/0                     fe80::aa39:44ff:fecb:aac8
  1    331 ::1/128                  On-link
 16    331 2001::/32                On-link
 16    331 2001:0:9d38:6abd:3478:24be:934a:e4d0/128
                                    On-link
  7    311 2001:56a:72c7:1900::/64  On-link
  7    311 2001:56a:72c7:1900:4828:6a64:9571:c1cd/128
                                    On-link
  7    311 2001:56a:72c7:1900:a5a9:3d77:e446:33ee/128
                                    On-link
  7    311 fe80::/64                On-link
 16    331 fe80::/64                On-link
 16    331 fe80::3478:24be:934a:e4d0/128
                                    On-link
  7    311 fe80::a5a9:3d77:e446:33ee/128
                                    On-link
  1    331 ff00::/8                 On-link
  7    311 ff00::/8                 On-link
 16    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/13/2016 05:54:39 PM) (Source: MsiInstaller) (User: JF)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
 
Error: (09/13/2016 05:50:26 PM) (Source: Microsoft-Windows-EFS) (User: JF)
Description: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.
 
Error: (09/12/2016 08:46:48 PM) (Source: Microsoft-Windows-EFS) (User: JF)
Description: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.
 
Error: (09/12/2016 06:11:03 PM) (Source: MsiInstaller) (User: JF)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
 
Error: (09/11/2016 06:10:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5531
 
Error: (09/11/2016 06:10:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5531
 
Error: (09/11/2016 06:10:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/11/2016 06:10:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2750
 
Error: (09/11/2016 06:10:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2750
 
Error: (09/11/2016 06:10:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (09/13/2016 05:56:09 PM) (Source: DCOM) (User: JF)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}JFjS-1-5-21-198127752-3230977668-144626966-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (09/13/2016 05:50:28 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/12/2016 06:06:28 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/11/2016 03:51:00 PM) (Source: Service Control Manager) (User: )
Description: The Connected Devices Platform Service service terminated with the following error: 
%%2147500037 = Unspecified error
 
 
Error: (09/11/2016 03:48:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/11/2016 02:46:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/10/2016 10:33:46 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/10/2016 01:24:59 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/09/2016 04:32:43 PM) (Source: Service Control Manager) (User: )
Description: The Connected Devices Platform Service service terminated with the following error: 
%%2147500037 = Unspecified error
 
 
Error: (09/09/2016 04:32:03 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2016-09-10 13:55:36.691
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\amdhdl64.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-09-10 13:55:35.665
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-09-09 12:19:38.393
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:19:38.388
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:19:38.386
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:19:38.380
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:19:38.375
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:19:38.372
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-g..ation-wincomponents_31bf3856ad364e35_10.0.10586.0_none_284c1357a29d6d04\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:15:10.733
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-09-09 12:15:10.726
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 22 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.4.194 - Adobe Systems, Inc.)
AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)
AMD Catalyst Install Manager (HKLM\...\{EA5160BE-7558-2716-01DB-FFE7F316957A}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{D4B07658-F443-4445-A261-E643996E139D}) (Version: 4.3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{A6B0442B-E159-444B-B49D-6B9AC531EAE3}) (Version: 4.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Blade & Soul (HKLM-x32\...\{C3F383C1-D050-4A40-843F-8171A6A02C3A}) (Version: 1.0.63.260 - NC Interactive, LLC) Hidden
Blade & Soul (HKLM-x32\...\InstallShield_{C3F383C1-D050-4A40-843F-8171A6A02C3A}) (Version: 1.0.63.260 - NC Interactive, LLC)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.20 - Piriform)
Copy (HKLM-x32\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2608 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.3711 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2527 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.3.2606 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6117 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DJ_AIO_05_F4400_Software_Min (HKLM-x32\...\{A835C187-691C-4827-BCEA-1611179C96B9}) (Version: 140.0.841.000 - Hewlett-Packard) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
F4400 (HKLM-x32\...\{34957339-C8A1-4A3D-B7B5-D9EC45C2C5E0}) (Version: 140.0.841.000 - Hewlett-Packard) Hidden
Galerie de photos (HKLM-x32\...\{446CC8CE-0E90-44F7-ADD0-774B243EF090}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Garry's Mod (HKLM\...\Steam App 4000) (Version:  - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 53.0.2785.113 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{54CE68A8-4F2D-4328-B1F7-D6C720405F7F}) (Version: 4.2.9.1 - Hewlett-Packard Company)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)
HP Deskjet F4400 Printer Driver Software 14.0 Rel. 5 (HKLM\...\{82D96D11-AF74-4449-8811-4D6CE66FEF63}) (Version: 14.0 - HP)
HP Documentation (HKLM-x32\...\{B41C6B3F-F752-46EA-BC46-F26D3AD147B8}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{78E2C850-ADA6-420D-BA35-2F4A9BE733CC}) (Version: 8.3.34.7 - HP)
HP Support Solutions Framework (HKLM-x32\...\{CE7447C2-EF12-4EF3-BE51-BFC3B049C0F6}) (Version: 12.5.32.37 - HP)
HP System Event Utility (HKLM-x32\...\{C27D60E4-3132-45A3-A71A-E3BD1DA3F794}) (Version: 1.0.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.6.1 - Hewlett-Packard Company)
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
Intel® Driver Update Utility 2.6 (HKLM-x32\...\{2B710CA5-99F0-4D29-962C-29A7CFF7A989}) (Version: 2.6.0.32 - Intel) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.30.1349 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4425 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.3.1004 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.63463 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{3e714701-b89c-4cf2-bf3b-41b2c105ffdc}) (Version: 2.6.0.32 - Intel)
iTunes (HKLM\...\{955524E7-79EB-4CA9-BA4D-FD2DF587651B}) (Version: 12.4.3.1 - Apple Inc.)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
KakaoTalk (HKLM-x32\...\KakaoTalk) (Version: 2.2.4.1337 - Kakao Corp.)
Kaspersky Internet Security (HKLM-x32\...\{F575F386-57EF-4943-B003-A13F13B05EEB}) (Version: 16.0.1.445 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{F575F386-57EF-4943-B003-A13F13B05EEB}) (Version: 16.0.1.445 - Kaspersky Lab)
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mediatek Bluetooth (HKLM\...\{16BCAEDC-C115-1729-07C4-7A0091C699A6}) (Version: 11.0.749.0 - Mediatek)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{A17946CA-18E5-4CF0-8D55-A56D804718F8}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 48.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 48.0.2 (x86 en-US)) (Version: 48.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 48.0.2.6079 - Mozilla)
NCSOFT Game Launcher (HKLM-x32\...\NCLauncher_NCWest) (Version:  - NCSOFT)
NVIDIA PhysX (HKLM-x32\...\{E10DB5DA-E576-40EA-A7FC-1CB2A7B283A6}) (Version: 9.09.1112 - NVIDIA Corporation)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Origin (HKLM-x32\...\Origin) (Version: 9.12.1.43352 - Electronic Arts, Inc.)
PX Profile Update (HKLM-x32\...\{CAE1460A-D3C3-9946-5D04-5873A05E6688}) (Version: 1.00.1. - AMD) Hidden
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.37.0 - Mediatek)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7548 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{BCDA54F6-C4B6-4519-A09E-FA064A6B4098}) (Version: 1.1.9200.007 - Realtek Semiconductor Corp.)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
Skype™ 7.27 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.27.101 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.2.4.10 - Synaptics Incorporated)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.22.22.1020 - Electronic Arts Inc.)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Korean Microsoft IME Standard Dictionary (HKLM\...\{75A54180-CA5E-47B8-AFBB-29337B976B21}) (Version: 16.0.662.1 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
**** End of log ****

Edited by lilbonkers290, 13 September 2016 - 10:30 PM.


#4 Trikein

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Posted 14 September 2016 - 10:20 AM

Can you ping 75.153.171.114? You are getting DNS but not pinging out. Looks like they don't make a Windows 10 driver for Ralink RT3290. Did you start having wireless problems since updating to Windows 10?



#5 lilbonkers290

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Posted 14 September 2016 - 02:31 PM

I did start having issues occurring with wireless; before Kaspersky did make my laptop crash, it seems like the crashing is gone 

When I was on 8.1 I had issues with wireless because of kaspersky 

 

blurb_zpsx9ivwwbt.png



#6 Trikein

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Posted 14 September 2016 - 02:51 PM

Interesting. I was going to say it looked like a software/firewall issue but usually Kaspersky is pretty good. However, if it was infected with malware, that would make sense. How did it make your computer crash? Did it give a specific error? 

 

Can you ping 2607:f8b0:400a:809::200e ? In the log above, you were unable. If you can ping a IPv4 address but not a IPv6, then it is probably a problem with IPv6. See here for a Microsoft fixit to disable and enable IPv6.


Edited by Trikein, 14 September 2016 - 02:53 PM.


#7 lilbonkers290

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Posted 14 September 2016 - 03:10 PM

The crashing happened last month; it was equal or less error something like that? I updated a driver so it seems to be fine so far

 

what is the difference between IPv4 and IPv6?  :unsure:

 

qwewqewqewq_zpsxdyzmncc.png



#8 Trikein

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Posted 14 September 2016 - 03:46 PM

Think of a IP address like a phone number.  Instead of 401-555-1234 being assigned to a phone, 192.168.1.70 is assigned to your computer. However because IPv4 only uses 4 sets of 3 numbers (xxx.xxx.xxx.xxx) it only has the ability for 4.3 billion IP address.  That may sound like a lot, but considering how many cell phones, cars, watches, and toasters are online now, they actually ran out a year ago. So the IETF(internet gods) created the IPv6 standard that uses numbers and letters for a almost infinite amount of combinations. See here for more info.

 

If it works, that's great, but if you can't ping a IPv6 address, you are going to have problems with applications that use it. If nothing else, if it doesn't work, you should disable it for security reasons.



#9 lilbonkers290

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Posted 14 September 2016 - 04:04 PM

Would it be okay to disable the IPv6?

 

Is the issue with the wifi adapter not functioning properly or something like that?


Edited by lilbonkers290, 14 September 2016 - 04:05 PM.


#10 Trikein

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Posted 15 September 2016 - 01:57 PM

Don't know. All I can tell you is based on the data you show me. Your IPv6 is broken. It is unlikly you set IPv6 up or know how to fix it, so its better just to turn it off IMO. See links above on how.



#11 lilbonkers290

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Posted 18 September 2016 - 05:01 PM

Would a speccy snapshot might help you? 



#12 lilbonkers290

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Posted 18 September 2016 - 09:57 PM

adapaters_zpsisisiofa.png

 

So I have turned off for Ralink and Realtek the power managment tab, took off the saving power option; seeing how it goes..



#13 lilbonkers290

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Posted 24 September 2016 - 02:48 PM

Just to give an update; saving power option did not work and downloaded the updated wireless adapter from hp forums

 

Now I have an exclamation point near the wifi icon, this usually happens during the night



#14 Trikein

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Posted 24 September 2016 - 02:50 PM

Try disabling IPv6. See here for instructions.



#15 lilbonkers290

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Posted 24 September 2016 - 02:58 PM

I have tried that option too as well; it did not work :scratchhead:

 

When I do have the Ethernet cable, it does seem to work fine (use that option when my wifi does just disconnect on me)


Edited by lilbonkers290, 24 September 2016 - 02:59 PM.





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