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Strange Windows Update Problem


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#1 SimpleProblem

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Posted 13 September 2016 - 02:07 PM

Hello all,

 

I have what I think might be a unique problem with windows update. Essentially, any update of any size that I attempt will never be downloaded. Progress never moves past (0kb total, 0% complete), and I can't seem to check for updates either. What's more, when I try to install updates downloaded directly from Microsoft's website, the standalone installer gets stuck on "Checking for updates on your computer."

 

I've run system file scan, and it came up with no issues.

 

Here's what makes the situation weird. Around a year ago, I was completely fed up with Microsoft's endless haranguing about updating to Windows 10, so I ran a batch file, as per instructions from someone on a forum, to get rid of everything W10 related. I'm kicking myself now, but I didn't save the file, so I don't remember exactly what that entailed. I know it uninstalled a handful of updates, but I don't remember if it somehow redirected requests by windows update to Microsoft's servers to 127.0.0.1, and now I don't know how to check if that's what's happening.

 

I know running a random .bat from some guy on a forum without fully understanding the ramifications was a boneheaded thing to do, and I've certainly learned from the experience, but now I need help figuring out how to reverse whatever I did to Windows Update if anything.

 

Thanks in advance


Edited by hamluis, 14 September 2016 - 05:18 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 InadequateInfirmity

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Posted 13 September 2016 - 03:11 PM

Create a restore point prior to running these tools. :)

 

 

Reset your host file to remove any telemetry blocking.

 

Reset Hosts File.

 

 

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

 

This tool will completely reset all of windows update settings, and start all of the needed services.

 

  • Save Any Work Prior To Running This Tool!!
  • Disable your Antivirus as it may report this file as bad, it is a legit tool.
  • This Program Will Shut Down All Other Programs!!
  • Save Oaks Labs Tool To Your Desktop.
  • Right Click Run As Administrator.
  • Push Any Button To Continue.
  • Allow completion & Reboot If Needed.

 

Check updates and let me know the outcome. :)


Edited by InadequateInfirmity, 13 September 2016 - 03:13 PM.


#3 SimpleProblem

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Posted 13 September 2016 - 03:49 PM

First off, thank you so much for the help. Both programs ran with no problems, Rsthosts log is attached as requested. I selected one 1.5mb update to download to start off slow, but it's been at it for around 10 minutes with no visible progress. Does this at the very least rule out some kind of bizarre redirect shenanigans?

 

Attached File  RstHosts.txt   676bytes   3 downloads



#4 InadequateInfirmity

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Posted 13 September 2016 - 04:48 PM

install (use the direct download) the Tweaking.com - Windows all in one repair tool. Then boot Windows into Safe Mode, (Make Certain To Run This Program As Administrator) then run through the Prescan on step 2 tab. Then skip to step 5 and create  a system restore point. Then go to the repair tab...

Notice create a registry backup is ticked by default, so no need to do so in step 5...zAWxfjD.png

Now run the program, with the boxes ticked in the picture below.

Click Image Below For Better Resolution.

bQGLRTz.png

May want to save picture or write down what boxes need ticked, since you will run this in Safe Mode.

Important: Make certain to reboot twice after running this tool!!



#5 SimpleProblem

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Posted 13 September 2016 - 06:55 PM

I finished the Tweaking repairs around half an hour ago, and have since been waiting for windows update to check for updates. A couple of interesting things: Before doing any of the Tweaking repairs, when I shut down my computer for the "power reset" recommended by the Tweaking tool, Windows appeared to go through the motions of finishing installation on 14 updates. Interesting, as before shutting down I had been attempting to download just the one update mention in my previous post for around an hour with no success. After the Tweaking repairs, I went into windows update to check the update history, but there was nothing there. It said, "You have not tried to install any updates for your computer."



#6 InadequateInfirmity

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Posted 14 September 2016 - 05:15 PM

Scan & Clean With Ads Fix

 

  • Disable Windows Defender & Antivirus Prior To Running This Tool!!
  • Save Ads Fix to your desktop.
  • Right Click & Run As Administrator.
  • You will then be prompted to install Certificates.
  • Install then click OK.
  • Right Click & Run As Administrator Again.
  • Click Options then select Unlock the deletion.
  • Then click on clean.

Minitoolbox scan.

 

 

Please download Minitoolbox and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

 

Security Check Scan.

 

Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.



#7 SimpleProblem

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Posted 14 September 2016 - 08:42 PM

Sorry for the delay, Adsfix took a couple of hours to finish. It seems I lost my ability to upload attachments (unless I'm blind), so hopefully it's okay to post links to Pastebin.

 

http://pastebin.com/RvnKQkMN (MTB)

 

http://pastebin.com/tQVK3iKr (Security Check)



#8 InadequateInfirmity

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Posted 20 September 2016 - 04:47 PM

Still having issues?






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