I've had issues with my computer freezing occasionally. This freezing, as far as I can remember, is always while the computer is under stress. It's a custom built computer and the parts list is below.
Sapphire Raedon R7 260X
AMD Athlon X4 860K Kaveri Quad-Core 3.7 GHz Socket FM2+ 95W AD860KXBJABOX Desktop Processor
EVGA 500 B1 100-B1-0500-KR 80+ BRONZE 500W
Deepcore Tesseract case
G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 X2 (16 GB RAM)
Seagate Desktop HDD ST1000DM003 1TB 64MB Cache
5 fans (2 intake, 3 exhaust)
Running on Windows 7 Home Premium 64-bit
The top two exhausts have dust filters but the two intakes and the back exhaust do not.\
Just to be certain, when I say 'idling' I mean not under gaming stresses; the computer is still at some load from web browsers.
It was dusted out about two weeks ago when it was freezing when playing games (Warframe). It would freeze reliably when playing larger maps or multiplayer, where more enemies spawned and the computer was under the highest amount of stress from the game. The freezing halted for a short while, but has recently occured again, though with less frequency.
When freezing, the sound becomes silent. The computer needs to be force restarted. On one freeze, attempting to restart too quickly (within 3 seconds of the freeze) had the computer (I think it was the motherboard?) beeping every 2 seconds until it was forced into shutdown by holding the power button. Most often, hitting the restart button will restart the computer as if it was forced into shutdown.
At first, I thought it might be a driver issue, but multiple attempts to reinstall drivers including a clean installation in safe mode have not helped. Virus scans from Malwarebytes, Superantispyware and Windows Defender have not found anything. The computer has had blue screen issues in the past, one about a month ago, and before that they were from the past year. The computer would reliably blue screen when in the power options the computer was told to turn off the display. The computer is now told to put the computer to sleep after an hour of inactivity and has avoided most blue screens.
I'm using two programs, Core Temp and HWMonitor to determine what the temperatures of the computer are. Core Temp will generally show idling at 0-20 degrees celsius and reach a max of 67-70 degrees celsius under stress, incresing recently to the 70. When first dusted, it reached a maximum of 67 degrees under stress. It also says the Tj. Max is 80, and I've never seen Core Temp reach that temperature, though I can't say for certain that it never has as I cannot check the temperature it was at when it crashes.
HWMonitor shows differently; It says that the processor package temperature idles at 50-80 degrees celsius, and reaches heights of 120 degrees celsius under stress. Other temperatures are closer in line with normal temperatures. The graphics card reaches 75 under stress, and most of the other components are around 40 degrees, with the exception of the mainboard, which reaches 82 degrees under stress. Attached to this post are the monitoring data and the smbus data from HWMonitor.
When touching the computer it feels cool and under stress it feels warm or moderately hot, but not hot enough to force removal. Under stress however the air from the top exhausts feels room temperature or slightly warm.
For a while, I thought one of the sensors HWMonitor was using was incorrect. I thought that if the CPU had regularly been reaching 120 degrees under stress it would have already melted or fried. Looking at product reviews for the graphics card and processor, I'm a bit more worried. The processor reviews mention overheating issues and the card reviews report freezing issues. Some of the product reviews say that the heatsink isn't good enough for the processor. I've thought about getting dust filters for the intakes, but the exhausts on top don't seem to put through as much air with the dust filters as the one on the back. I'd imagine getting dust filters for those intakes would make this problem worse, and even if they did help I think this problem is beyond that. I've also considered removing the top dust filters that came built into the case as they seem to lessen the air flow out of those exhausts compared to the back one, but I don't know enough about air flow and did not trust my own evaluation on that front.
Are the HWMonitor temperatures correct? If so, how do I address the overheating issue?
I'm not absolutely sure this is an overheating issue as I'm not familiar with computers, but if it truly is getting to those temperatures it's best to deal with it now. I believe this is a hardware issue, but the symptoms are the freezes. The freezing is an issue that I'd like solved, but the main point of this post is to find out of those temperatures are true and the computer is actually overheating. If this doesn't belong in the hardware forums then I apologize.
Thank you for any assistance you can give.
Monitoring Data.txt 30KB 2 downloads
smbus Data.txt 4.07KB 1 downloads