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Simple hardware diagnosis?


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#1 Edward285

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Posted 12 September 2016 - 09:37 AM

My pc has been having serious problems when it is turned on. Either it freezes completely or has serious crashes. Anyway, after about four or five attempts it usually splutters into life and then it can work normally. We think there is a hardware fault maybe with the power supply unit or the hard drive. Are there any simple tools or freeware programs that will identify or localize faults in components? This would make troubleshooting easier. Thanks a lot for all comments.



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#2 usasma

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Posted 13 September 2016 - 04:39 AM

Here are some free hardware diagnosiics:  http://www.carrona.org/hwdiag.html

 

Let's have a look at this report after the next crash:

 

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps.  If uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.


 

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#3 Edward285

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Posted 13 September 2016 - 09:56 AM

Thanks for your help. The diagnostics page link was useful. However, I think I have located the fault. I tried disabling my graphics card from device manager and then I turned my machine off and then on again. This time it started up fine and is working well. This strongly suggests that the graphics card has blown and was stopping the pc boot up. That seems to be the case. I can use the pc without graphics card for the time being. Cheers.






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