I thought u had resolved the issues I was having where I could not reboot my laptop but eventually sys restore worked. But now after installing updates it hangs on configuring window's features 100% complete Don't turn off your computer. This hung for nearly two hours so I have switched off and tried again and the issue remains. So I have tried shift and F10 to try and get into the settings again and now it just keeps going to the same screen with the same message. I cant even get into change the boot settings or command prompt now or even restore back to factory settings (which I would rather not do as I haven't saved my docs yet) if anyone can help I would really appreciate it.