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Windows 7 Performance Issues


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#1 Unicycle43

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Posted 10 September 2016 - 08:57 PM

Hello, 

 

So around 3-4 weeks ago I noticed that my computer was lagging in various areas, I am not sure if it was sudden or gradual and I just suddenly noticed. The "lag" felt like my processor was overloaded but both it and my ram usage where normal, even low. The main places I noticed the lag was in opening multiple chrome tabs, it would sometimes freeze for a split second when I clicked on something, chrome will also go un-responding occasionally. Another place I noticed it is in Blender, which is a 3D graphics and animation program, whenever I moved around in 3d space it would by slightly "laggy" like my processor was loaded down even with nothing else opened. I also do some gaming and see big FPS drops.

 

I'm definitely not a newbie to computers but not a pro either, I have tried many different things to fix this and eventually all of them failed so I am here.
The first thing I tried was to use system restore, when I used it and my computer booted back up it would give me a error message saying it didn't complete however the problem still went away, this confused me a lot but it worked for a while. After a little while the issue would stay anyway. I then used CCleaner's normal scan and then I used its registry scan, I did several registry scans and deleted everything that came up, I later learned this was a bad idea and restored them all as I had made backups. I also ran sfc /scannow and it came up with nothing. I also ran Malwarebytes Anti-Malware and it came up with nothing, unfortunately I have not had a active anti-virus for the last while and so just recently downloaded Avast, I also ran a smart scan and full scan with it but it came up with nothing as well. Looking through Event Viewer I saw a repeat error, there was some problems with some old Star Force drivers and I took care of them, this appeared to have fixed it until I left for a night and day, when I came back the problem was back. Currently the only events that worry me that are reccuring atapi, Event ID 11, the message it gives is " The driver detected a controller error on \Device\Ide\IdePort0." from some research it appears to maybe be a issue with my disc drive however unsure about that right now. Another even error message is "The NTRU TSS v1.2.1.36 TCS service depends the following service: TBS. This service might not be installed." ID: 7003 Another thing that is reccuring is this: http://i.imgur.com/eYUpT81.png Event ID: 7045 . I am really suspecting of MSI and AMD which have to do with my graphics card. Another thing I had been suspicious of is the Software Protection Service but researching and doing various things with that haven't helped. I also regularly get this: http://i.imgur.com/uVBQItf.png

I have already tried turning off various processes and services but nothing of that sort has helped. Before this all started I had noticed some lag in Chrome and another java program and fixed it by updating my java so It could be something to do with that. I also got Autoruns but only used it to delete the 4 missing files from Star Force.

 

I have tried everything I can think of but nothing has worked, it is frustrating as I can no longer simply sit down on this computer and use it as I normally would. This computer has a lot of remnants of programs and things as there are other people using it, I would have reset this computer a long time ago if it was mine because of so many loose files although I have tried to delete old files and folder of uni-installed programs. Thank you for reading and I really appreciate any help I can get.



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#2 hamluis

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Posted 11 September 2016 - 07:43 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 Unicycle43

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Posted 11 September 2016 - 04:04 PM

Here is a pastebin of the log: http://pastebin.com/qevSvjG0

 

Speccy said it could not connect to the publication server, I was going to do another pastbin but the txt version includes ip's

 

EDIT: I uninstalled Speccy and tried the portable version but that didn't work either. Re-installing the exe version doesn't help either

 

EDIT2: Chrome just froze and looking at event viewer I got this: http://i.imgur.com/WfVsIne.png And this: http://i.imgur.com/3vCU2ti.png although the time is somehow wrong on the last one as I'm typing this it is only 5:53 PM

Here are the error descriptions:

http://i.imgur.com/CK4BTlo.png

http://i.imgur.com/lebFlcW.png

http://i.imgur.com/wJTOl88.png

 

Starting and/or stopping any of these 3 services manually did nothing.


Edited by Unicycle43, 11 September 2016 - 04:58 PM.


#4 hamluis

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Posted 11 September 2016 - 06:36 PM

Please...read the directions for MiniToolBox...it's a simple cut-and-paste request, no pastebin or other URL required for MTB.

 

As for Speccy...the site sometimes gets overloaded or encounters other problems.  Try later or tomorrow.

 

Louis



#5 Unicycle43

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Posted 11 September 2016 - 06:41 PM

I followed the directions, the only reason I used pastbin is to shorten my post. Here is the log:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by James (administrator) on 11-09-2016 at 16:51:57
Running from "C:\Users\James\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: OptiPlex 790 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/07/2016 09:01:29 PM) (Source: SignInAssistant) (User: )
Description: StartService failed with hr = 0x80070422
 
Error: (09/07/2016 08:58:50 PM) (Source: SignInAssistant) (User: )
Description: StartService failed with hr = 0x80070422
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"1".
Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
System errors:
=============
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:31:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/11/2016 04:22:46 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.36 TCS service depends the following service: TBS. This service might not be installed.
 
Error: (09/10/2016 08:57:44 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (09/10/2016 08:48:18 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.36 TCS service depends the following service: TBS. This service might not be installed.
 
Error: (09/10/2016 01:45:10 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Microsoft Office Sessions:
=========================
Error: (09/07/2016 09:01:29 PM) (Source: SignInAssistant)(User: )
Description: StartService failed with hr = 0x80070422
 
Error: (09/07/2016 08:58:50 PM) (Source: SignInAssistant)(User: )
Description: StartService failed with hr = 0x80070422
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qtiff4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qtga4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qsvg4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qmng4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qjpeg4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qico4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\imageformats\qgif4.dll
 
Error: (09/07/2016 02:41:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.8387"C:\Users\James\AppData\Local\Temp\_MEI9002\qt4_plugins\iconengines\qsvgicon4.dll
 
=========================== Installed Programs ============================
18 Wheels of Steel: Convoy 1.0 (HKLM-x32\...\18 Wheels of Steel: Convoy) (Version: 1.0 - ValuSoft)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Action! (HKLM-x32\...\Mirillis Action!) (Version: 1.31.5 - Mirillis)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20053 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.194 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.9.160 - Adobe Systems, Inc.)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Catalyst Install Manager (HKLM\...\{7E5DC2C5-115A-322B-976C-219237FAED66}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
AutoHotkey 1.1.23.05 (HKLM\...\AutoHotkey) (Version: 1.1.23.05 - Lexikos)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.3.2280 - AVAST Software)
BioAPI Framework (HKLM\...\{9DAED4FC-2B0E-4F3F-8141-F2ABF02CCFCB}) (Version: 1.0.2 - Dell Inc.) Hidden
Blender (HKLM\...\{47A0EA10-D506-4473-AE99-5E07DD1062DE}) (Version: 2.77.1 - Blender Foundation)
Blender (HKLM\...\Blender) (Version: 2.74 - Blender Foundation)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
bpd_scan (HKLM-x32\...\{0E52A52C-E120-461C-AA1B-21B045BEE842}) (Version: 3.00.0000 - Hewlett-Packard) Hidden
Brother MFL-Pro Suite DCP-L2540DW series (HKLM-x32\...\{F8ECC2FD-CE2B-4ED4-BDCC-90D0D34206FD}) (Version: 1.0.2.0 - Brother Industries, Ltd.)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.10.1217.0 - Logitech) Hidden
Chunky (HKLM\...\Chunky) (Version:  - )
Custom (HKLM\...\{7206B668-FEE0-455B-BB1F-9B5A2E0EC94A}) (Version: 01.00.00.000 - Wave Systems Corp.) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery Manager (HKLM\...\{50B4B603-A4C6-4739-AE96-6C76A0F8A388}) (Version: 1.3.1 - Dell Inc.)
Dell Data Protection | Access (HKLM\...\{ABBA2EA4-740E-4052-902B-9CA70B081E3F}) (Version: 02.01.01.002 - Wave Systems Corp) Hidden
Dell Data Protection | Access (HKLM-x32\...\{A7D91856-258D-4C87-8041-B170851CE432}) (Version: 2.1.00001.002 - Dell Inc.)
Dell Data Protection | Access | Drivers (HKLM-x32\...\{4E4E65EE-C456-45AC-B5AD-C62C3A325BD0}) (Version: 2.01.018 - Dell Inc.)
Dell Data Protection | Access | Middleware (HKLM-x32\...\{841CBDD5-4BB5-403E-AEE3-2FADC3890BE8}) (Version: 2.01.010 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.7.0 - Dell Inc.) Hidden
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{A62A2F03-3006-40CA-A3FA-C1086B2FEF5D}) (Version: 1.2.0.94 - Dell)
DellAccess (HKLM\...\{F839C6BD-E92E-48FA-9CE6-7BFAF94F7096}) (Version: 01.01.00.072 - Wave Systems Corp.) Hidden
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 9.4.49 - Dropbox, Inc.)
EMBASSY Security Center (HKLM\...\{EEAFE1E5-076B-430A-96D9-B567792AFA88}) (Version: 04.03.00.121 - Wave Systems Corp.) Hidden
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
Gemalto (HKLM\...\{91CE5F03-3A2A-4268-935A-04944F058AE9}) (Version: 01.64.01.0010 - Wave Systems Corp) Hidden
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
G'MIC for GIMP version 1.6.5.2_pre (HKLM-x32\...\G'MIC for GIMP_is1) (Version: 1.6.5.2_pre - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 52.0.2743.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HandBrake 0.10.3 (HKLM-x32\...\HandBrake) (Version: 0.10.3 - )
Hewlett-Packard ACLM.NET v1.1.0.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
IIS 8.0 Express (HKLM\...\{7BF61FA9-BDFB-4563-98AD-FCB0DA28CCC7}) (Version: 8.0.1557 - Microsoft Corporation)
IIS Express Application Compatibility Database for x64 (HKLM\...\{9f4f4a9b-eec5-4906-92fe-d1f43ccf5c8d}.sdb) (Version:  - )
IIS Express Application Compatibility Database for x86 (HKLM\...\{fdfba1f3-74ae-4255-9c10-a0f552b4610f}.sdb) (Version:  - )
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Network Connections 15.7.176.1 (HKLM\...\PROSetDX) (Version: 15.7.176.1 - Dell)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
iTunes (HKLM\...\{9F4BF859-C3A4-4AB6-BDD1-9C5D58188598}) (Version: 12.4.1.6 - Apple Inc.)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7240) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.00.1774.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (HKLM-x32\...\{0D7FCBFB-F478-4D32-901C-83F0BF5A3501}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Web Deploy 3.5 (HKLM\...\{3674F088-9B90-473A-AAC3-20A00D8D810C}) (Version: 3.1237.1762 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
MSI Afterburner 4.1.1 (HKLM-x32\...\Afterburner) (Version: 4.1.1 - MSI Co., LTD)
MSI Live Update 6 (HKLM-x32\...\{4F46CF54-47D2-41F4-B230-B0954C544420}}_is1) (Version: 6.1.021 - MSI)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Neat Mobile Scanner Driver (HKLM\...\{7EA2D88A-C8B7-4102-8644-0A437B6FC143}) (Version: 2.0.1.2 - The Neat Company)
Neat Smart Organization System (HKLM-x32\...\Neat Smart Organization System) (Version: 1.4.1.46 - The Neat Company)
NTRU TCG Software Stack (HKLM\...\{414B7B9C-B353-4821-9393-78AE034079E7}) (Version: 2.1.36 - Security Innovation, Inc.) Hidden
Nuance PaperPort 12 (HKLM-x32\...\{2A770862-7142-4C77-8117-F933E4110A3F}) (Version: 12.1.0006 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM-x32\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
NVIDIA PhysX (HKLM-x32\...\{3F5C371F-8EA2-4F25-9D3D-D0B4526E3AEA}) (Version: 9.10.0513 - NVIDIA Corporation)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
paint.net (HKLM\...\{DADC2AF6-DC9F-4BCF-BFCE-DCEC16EF507C}) (Version: 4.0.9 - dotPDN LLC)
PaperPort Image Printer 64-bit (HKLM\...\{715CAACC-579B-4831-A5F4-A83A8DE3EFE2}) (Version: 14.00.0000 - Nuance Communications, Inc.)
PC-CCID (HKLM\...\{3DCDFCDB-4D96-4CF0-9BB3-C91DAE9073F3}) (Version: 2.0.0 - Gemalto) Hidden
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Preboot Manager (HKLM\...\{3A6BE9F4-5FC8-44BB-BE7B-32A29607FEF6}) (Version: 03.03.00.074 - Wave Systems Corp.) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
Private Information Manager (HKLM\...\{0B0A2153-58A6-4244-B458-25EDF5FCD809}) (Version: 07.01.00.022 - Wave Systems Corp.) Hidden
Pulover's Macro Creator version 5.0.2 (HKLM\...\{223FFB42-2D49-4AF6-9EF2-82B7D0CAF8B4}_is1) (Version: 5.0.2 - Rodolfo U. Batista)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5883 - Realtek Semiconductor Corp.)
ROBLOX Player for James (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Sades 7.1CH Gaming Headset (HKLM-x32\...\{71B53BA8-4BE3-49AF-BC3E-07F392006620}) (Version: 1.00.0010 - SHENZHEN SADES DIGITAL TECHNOLOGY CO.,LTD)
Scansoft PDF Professional (HKLM-x32\...\{068724F8-D8BE-4B43-8DDD-B9FE9E49FD76}) (Version:  - ) Hidden
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 11.2.1 - ShareX Team)
Skype™ 7.27 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.27.101 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
SPBA 5.9 (HKLM\...\{2EECD5EF-5095-467C-B80C-4AB3096EFD60}) (Version: 5.9.4.6686 - UPEK Inc.) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Requirements Lab for Intel (HKLM-x32\...\{1EBDF6D2-CEA0-484C-A23E-2DDAD7FD0DD0}) (Version: 4.5.22.0 - Husdawg, LLC)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
The Lord of the Rings Online™ v1301.0055.0535.4025 (HKLM-x32\...\12bbe590-c890-11d9-9669-0800200c9a66_is1) (Version: 1301.0055.0535.4025 - Turbine, Inc.)
Trusted Drive Manager (HKLM\...\{6AC87FB3-ACFC-4416-890C-8976D5A9B371}) (Version: 4.1.1.312 - Wave Systems Corp.) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Upek Touchchip Fingerprint Reader (HKLM\...\{4E60E212-3177-4B16-BCB3-616CCC52357D}) (Version: 1.2.004 - Dell Inc.) Hidden
VLC media player 2.0.3 (HKLM-x32\...\VLC media player) (Version: 2.0.3 - VideoLAN)
Wave Infrastructure Installer (HKLM\...\{777FF553-493D-4068-BAC7-EE2D73DB7434}) (Version: 07.67.17.0010 - Wave Systems Corp) Hidden
Wave Support Software Installer (HKLM\...\{07D618CD-B016-438A-ADC9-A75BD23F85CE}) (Version: 05.13.00.033 - Wave Systems Corp) Hidden
Window Title Changer version 1.0 (HKLM-x32\...\{F530C1D7-2F76-497A-934C-2C55F57BBB37}_is1) (Version: 1.0 - MurGee.com)
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6) (HKLM\...\9512AA21B791B05A54E27065C45BBC417AB282DF) (Version: 09/11/2009 1.0.1.6 - Dell Inc.)
Windows Driver Package - Hewlett-Packard HP Scanjet 7600 series (01/12/2007 8.1.0.74) (HKLM\...\4DCD9E0CB53E5E3B0207010D1EF81FF58C995CF2) (Version: 01/12/2007 8.1.0.74 - Hewlett-Packard)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows XP Mode (HKLM\...\{1374CC63-B520-4f3f-98E8-E9020BF01CFF}) (Version: 1.3.7600.16423 - Microsoft Corporation)
WordPerfect Office 11 (HKLM-x32\...\{54F90B55-BEB3-4F0D-8802-228822FA5921}) (Version: 11.0 - Corel Corporation)
x264vfw - H.264/MPEG-4 AVC codec (remove only) (HKLM-x32\...\x264vfw) (Version:  - )
Zoo Tycoon 2 Endangered Species (HKLM-x32\...\Zoo Tycoon 2) (Version: 1.0 - Microsoft)
Zoo Tycoon 2 Patch (HKLM-x32\...\Zoo Tycoon 2 Patch) (Version:  - )
 
========================= Memory info: ===================================
Percentage of memory in use: 28%
Total physical RAM: 8148.93 MB
Available physical RAM: 5821.66 MB
Total Virtual: 16296.05 MB
Available Virtual: 13708.81 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:216.69 GB) (Free:41.4 GB) NTFS
 
========================= Users: ========================================
 
 
**** End of log ****
 
 
Speccy is still not working, will try later again.

Edited by hamluis, 12 September 2016 - 03:15 PM.


#6 hamluis

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Posted 11 September 2016 - 07:57 PM

:thumbup2:

 

Louis



#7 Unicycle43

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Posted 12 September 2016 - 08:06 AM

EDIT: I assume you mean I should delete the entries from reg? I found the Wave ones here: http://i.imgur.com/Nmyo8Io.png

One of them I could only find under Wow6342Node>Microsoft>Windows>CurrentVersion>Uninstall


Edited by Unicycle43, 12 September 2016 - 08:23 AM.


#8 hamluis

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Posted 12 September 2016 - 09:43 AM

I fail to see...where anyone has suggested any actions you should take...in this topic.  Where did you get the idea that you should attempt anything in the registry?

 

Louis



#9 Unicycle43

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Posted 12 September 2016 - 10:01 AM

No you did not suggest that. You highlighted certain programs and gave me a thumbs up, I assumed that you meant those things where causing the issue. I was simply trying to figure out what I should do about it as you didn't include any instructions.



#10 hamluis

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Posted 12 September 2016 - 11:08 AM

I did not include any instuctions/suggestions...because I still don't see the Speccy data, which is important, IMO.

 

Louis



#11 Unicycle43

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Posted 12 September 2016 - 11:34 AM

http://speccy.piriform.com/results/BA3H876noJMinRsctVnQgKD



#12 hamluis

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Posted 12 September 2016 - 03:29 PM

explorer.exe    Process ID: 2680    User: James    Domain: JNGfamily    Path: C:\Windows\Explorer.EXE    Memory Usage: 106 MB    Peak Memory Usage: 758 MB
 

Aside from the item above...everything looks to be somewhat normal regarding system functioning.  I have no idea why Explorer peak RAM usage is so much larger what I would expect...I would guess that it's the abundance of security software that you have installed and running.
 
I would totally remove Avast and all Embassy/Wave software...use the Windows Firewall and MSE...and see if the performance issues change in any manner.  By "remove" I mean uninstall.
 
Louis


#13 Unicycle43

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Posted 12 September 2016 - 06:18 PM

I have not installed any security software for a long time except just recently Avast, I used to have norton but un-installed it because it would cause windows itself to lock up. I've already un-installed Avast, how do I remove the Embassy/Wave software?



#14 hamluis

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Posted 13 September 2016 - 07:18 AM

Anything appearing as "Installed Programs" via MiniToolbox...should be uninstalled via the Windows 7 mechanism for uninstalling programs.

 

Louis



#15 Unicycle43

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Posted 13 September 2016 - 07:42 AM

It says "Hidden" after those entries and they are hidden from the list of installed programs, that is why I was talking about the registry because that is the only place I can find them listed. If I can't find them listed in programs how should I un-install them since they are hidden?


Edited by Unicycle43, 13 September 2016 - 07:43 AM.





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