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ntoskrnl keeps BSODing me with a Driver IRQL error. I'm at my wit's end.


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#1 Josh1982

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Posted 10 September 2016 - 10:32 AM

I've been having nothing but problems with this build. I had to reset Windows 10 after having ntoskrnl BSOD me quite a few times and it seemed fine at first but then it happened again. I've tried everything I can think of. Please help.

 

· OS - Windows 8.1, 8, 7, Vista ? - Windows 10 PRo
· x86 (32-bit) or x64 ? - x64
· What was original installed OS on system? - Windows 10 Home
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Upgraded from Windows 7, cloned to an SSD
· Age of system (hardware) - Motherboard and CPU just bought Wednesday
· Age of OS installation - have you re-installed the OS? - Reset Windows 10 after some errors

· CPU - Intel i3 4170
· Video Card - Visiontek Radeon HD 7750
· MotherBoard - (if NOT a laptop) - MSI z97S Krait
· Power Supply - brand & wattage (skip if laptop) - Corsair RM650i

· System Manufacturer - Built it myself
· Exact model number (if laptop, check label on bottom) - N/A

· Laptop or Desktop? - Desktop

Attached Files


Edited by Josh1982, 10 September 2016 - 10:33 AM.


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#2 usasma

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Posted 10 September 2016 - 12:25 PM

Your UEFI/BIOS (version V10.7) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

2 of the memory dumps are pointing at hardware

Another points at USB.  Please let us know what USB devices are connected to your system (to include mouse and keyboard)

Please remove all that you can.  If you have a spare mouse and keyboard, try them also.

 

I'd like to test these USB/hardware devices first.  After they have been ruled out, then we can run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

If the troubleshooting from there doesn't come to any firm conclusions, then I'll also ask that you start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

 

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Sep 10 11:15:02.053 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091016-5031-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 0:28:15.799
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff801b27f1d2d, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801b27f1d2d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 10 10:46:15.932 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091016-6062-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 0:11:40.678
Probably caused by :hardware ( nt!KiIsrThunk+48d )
BugCheck A, {0, ff, 5, fffff8015375561d}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000005, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8015375561d, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: IP_MISALIGNED
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  9 23:02:01.315 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\090916-7000-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 2:31:18.962
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :hardware ( nt!KiIsrLinkage+64 )
BugCheck A, {2, ff, 7c, fffff803c69c7a04}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000002, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 000000000000007c, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803c69c7a04, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: IP_MISALIGNED
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  9 19:54:27.861 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\090916-9359-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 1:38:47.508
*** WARNING: Unable to verify timestamp for USBXHCI.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
Probably caused by :USBXHCI.SYS ( USBXHCI+19b5e )
BugCheck D1, {ffffbb0991508e80, 2, 0, fffff802037f9b5e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: ffffbb0991508e80, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff802037f9b5e, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_USBXHCI!unknown_function
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Sep 10 11:15:02.053 2016 (UTC - 4:00)**************************
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
rt640x64.sys                Fri Apr 22 02:46:44 2016 (5719C8D4)
iusb3hub.sys                Mon Jun 20 07:00:59 2016 (5767CCEB)
iusb3xhc.sys                Mon Jun 20 07:01:02 2016 (5767CCEE)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
RTKVHD64.sys                Tue Jul 19 06:56:25 2016 (578E0759)
AtihdWT6.sys                Sun Jul 24 15:51:39 2016 (57951C4B)
atikmpag.sys                Wed Sep  7 10:00:50 2016 (57D01D92)
atikmdag.sys                Wed Sep  7 11:10:40 2016 (57D02DF0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  9 23:02:01.315 2016 (UTC - 4:00)**************************
AtihdWT6.sys                Wed Apr 20 21:30:52 2016 (57182D4C)
atikmpag.sys                Mon Jul 18 16:32:52 2016 (578D3CF4)
atikmdag.sys                Mon Jul 18 17:41:41 2016 (578D4D15)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep  9 19:54:27.861 2016 (UTC - 4:00)**************************
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)


http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Josh1982

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Posted 10 September 2016 - 12:53 PM

The BIOS is the latest, and as far as I know, all my drivers are current.
 
My USB devices are a Razer Deathadder 2013, an X-Box 360 Wired Controller, and a Seagate External Hard Drive that I use for backups.
 
Windows Update just installed drivers for the Microsoft Wireless Mouse and Dell Keyboard I used while installing the Intel USB 3.0 controllers.
 
Right now, I only have the Deathadder Mouse attached to the USB port next to the PS2 port for my keyboard.
 
I'm going to update the drivers I can from the last links now. I'll monitor my computer if it crashes further. Thank you.

Edited by Josh1982, 10 September 2016 - 01:23 PM.


#4 Josh1982

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Posted 11 September 2016 - 03:51 AM

So far so good. I've left my computer alone since around 1 PM trying to recover some deleted files from my old hard drive and it seems to be running well. It's been about twelve hours and it hasn't crashed yet.

I have a sneaking suspicion that the problems were caused by my Seagate External hard drive. I haven't had any problems with it before but apparently my motherboard or Windows suddenly doesn't like it occupying any USB 3.0 slots.

I'll keep you guys posted once this recovery process finishes. I'll then use it normally. If it crashes again, I'll do Driver Verifier and see if it gets to the bottom of this.

Edited by Josh1982, 11 September 2016 - 03:51 AM.


#5 Josh1982

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Posted 11 September 2016 - 07:30 PM

OK, it just happened again. Here's the latest BSOD dumps:

All I have connected to USB right now is my Deathadder mouse. I'm gonna run Driver Verifier now and attach what it puts out if it happens again.

Attached Files



#6 Josh1982

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Posted 11 September 2016 - 08:57 PM

OK, I ran Driver Verifier and here's what it put out. I hope this'll point to the culprit.

Please help.

Attached Files


Edited by Josh1982, 11 September 2016 - 08:58 PM.


#7 usasma

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Posted 12 September 2016 - 04:51 AM

The Driver Verifier enabled memory dump points to your USB 3.0 drivers.

Please:

- turn off Driver Verifier

- download a fresh copy of the latest, W10 compatible USB 3.0 drivers from the motherboard manufacturer's support site

- uninstall the current USB 3.0 drivers from Control Panel...Programs and Features

- install the freshly downloaded USB 3.0 drivers

- monitor for further BSOD's

 

FYI - while the USB 3.0 drivers are most likely to blame, it's still possible that another driver or hardware is causing them to crash.

If the BSOD's continue, then I'll ask that you remove the Death Adder software and test.
If that doesn't fix it, then I'll ask that you try another mouse.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Sep 11 21:50:07.087 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091116-5984-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 0:00:03.881
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by :iusb3xhc.sys ( iusb3xhc+a2538 )
BugCheck C4, {2000, fffff802abea2538, 0, 50335549}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff802abea2538, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 0000000050335549, Pool Tag (if provided).
BUGCHECK_STR:  0xc4_2000
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc4_2000_VRF_iusb3xhc!unknown_function
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 11 20:25:24.604 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091116-6203-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 0:04:03.350
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {fffff0046d226441, ff, 3f, fffff802127574c1}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: fffff0046d226441, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 000000000000003f, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802127574c1, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:[indent=1]The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:


**************************Sun Sep 11 21:50:07.087 2016 (UTC - 4:00)**************************
iusb3xhc.sys                Mon Jun 20 07:01:02 2016 (5767CCEE)
atikmpag.sys                Wed Sep  7 10:00:50 2016 (57D01D92)
atikmdag.sys                Wed Sep  7 11:10:40 2016 (57D02DF0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep 11 20:25:24.604 2016 (UTC - 4:00)**************************
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
iusb3hub.sys                Mon Jun 20 07:00:59 2016 (5767CCEB)
rt640x64.sys                Thu Jul 14 05:04:28 2016 (5787559C)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
AtihdWT6.sys                Sun Jul 24 15:51:39 2016 (57951C4B)

http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
 


Edited by usasma, 12 September 2016 - 04:52 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 Josh1982

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Posted 12 September 2016 - 12:36 PM

I had to uninstall the drivers from Device Manager because it's not on Programs and Features.

 

It's really weird, MSI doesn't have USB 3.0 drivers for my Motherboard on their site. Microsoft installed its Intel USB 3.0 Controllers instead. I've disconnected my Deathadder and removed it from the USB port. I've also uninstalled its drivers and Razer's Synapse software and am now using a Microsoft wireless USB Mouse.

 

I've also had a couple more BSODs but I'll package those up if it BSODs after this.

 

I'll use my computer normally and see what happens. I'll run Driver Verifier again if it happens again.



#9 usasma

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Posted 12 September 2016 - 06:29 PM

It's not unusual to uninstall from Device Manager.  I point you to Control Panel...Programs and Features as it's the place to start.

 

This topic has links to the USB 3.0 drivers for your chipset (I just don't know which one is yours, but I suspect it's a 9 series chipset).

https://communities.intel.com/thread/63494


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#10 Josh1982

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Posted 12 September 2016 - 07:15 PM

It's a series 6, checked it on CPU-Z. I've looked up on it and apparently the ones Windows installed are it.

 

Haven't had a BSOD yet but I rolled back my Video Card driver after my computer restarted while watching a video. I ran Driver Verifier afterward and it's stable for now aside from Driver Verifier still running.

 

It has BSOD'd before while watching videos on Youtube but it straight up crashed and rebooted without any BSOD on a video file.

 

I'm trying to recreate the crash to see if BSODs.



#11 Josh1982

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Posted 12 September 2016 - 07:54 PM

Well, it just BSOD'd again. Oddly enough, it didn't trip Driver Verifier, it just went to an IRQL Error BSOD.

Attached Files



#12 usasma

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Posted 13 September 2016 - 05:21 AM

If Driver Verifier didn't crash the system, then it's not likely that 3rd party drivers are at fault (this presumes that you've used my instructions).

As such, the leaves either a hardware problem or a Windows problem.

 

Hard choice to make here:

- run these hardware diagnostics: http://www.carrona.org/hwdiag.html 

If that doesn't reveal anything, then perform this procedure:  http://www.carrona.org/strpdown.html

 

- OR - wipe the hard drive clean and make a clean install of Windows: http://www.carrona.org/canned.html#clean

This was written for W7, but can be used for W10

 

If you choose the clean install - either it will fix the problem or it won't.

If it does, then the problem was likely with Windows

If it doesn't, then the problem is likely to be hardware.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Sep 12 20:33:23.529 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091216-8468-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 5:37:47.342
Probably caused by :ntkrnlmp.exe ( nt!KiPageFault+247 )
BugCheck D1, {fffff8003e75812c, ff, 62, fffff8003e75812c}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: fffff8003e75812c, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000062, value 0 = read operation, 1 = write operation
Arg4: fffff8003e75812c, address which referenced memory
BUGCHECK_STR:  DISABLED_INTERRUPT_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: DISABLED_INTERRUPT_FAULT_VRF_CODE_AV_BAD_IP_nt!KiPageFault
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 12 03:45:54.140 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\091216-6000-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.103.amd64fre.rs1_release_inmarket.160819-1924
System Uptime:0 days 0:20:03.887
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7F, {8, ffff8700838aba30, ffff8700838d5f40, fffff8034067bda9}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffff8700838aba30
Arg3: ffff8700838d5f40
Arg4: fffff8034067bda9
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i3-4170 CPU @ 3.70GHz"
MaxSpeed:     3700
CurrentSpeed: 3700
  BIOS Version                  V10.7
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7922
  Baseboard Product              Z97S SLI Krait Edition (MS-7922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Sep 12 20:33:23.529 2016 (UTC - 4:00)**************************
point64.sys                 Thu Dec 12 08:16:17 2013 (52A9B721)
NuidFltr.sys                Tue Oct 27 14:15:25 2015 (562FBF3D)
dc3d.sys                    Fri Nov  6 14:14:22 2015 (563CFC0E)
cpuz139_x64.sys             Wed Jan 27 04:18:15 2016 (56A88B57)
TeeDriverW8x64.sys          Wed Feb  3 17:41:13 2016 (56B28209)
rt640x64.sys                Thu Jul 14 05:04:28 2016 (5787559C)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
atikmpag.sys                Mon Jul 18 16:32:52 2016 (578D3CF4)
atikmdag.sys                Mon Jul 18 17:41:41 2016 (578D4D15)
RTKVHD64.sys                Tue Jul 19 06:56:25 2016 (578E0759)
AtihdWT6.sys                Sun Jul 24 15:51:39 2016 (57951C4B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 12 03:45:54.140 2016 (UTC - 4:00)**************************
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
atikmpag.sys                Wed Sep  7 10:00:50 2016 (57D01D92)
atikmdag.sys                Wed Sep  7 11:10:40 2016 (57D02DF0)

http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
cpuz139_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

 


Edited by usasma, 13 September 2016 - 05:24 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 Josh1982

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Posted 13 September 2016 - 06:09 AM

I have a suspicion it's my motherboard. It didn't feel right that it didn't have the plastic cover for the CPU socket and it had a USB mouse dongle in one of the ports. It felt like a return (probably because of these issues). I'm gonna take it back to Fry's this Wednesday and demand a brand new board.

Edited by Josh1982, 13 September 2016 - 06:09 AM.


#14 usasma

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Posted 13 September 2016 - 04:17 PM

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Josh1982

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Posted 17 September 2016 - 05:06 AM

Hey, so I got back from Fry's a few hours ago and installed this new Motherboard. It turns out that the Motherboard I returned also borked my RAM sticks. I kept trying to reinstall Windows but it kept giving me IRQL errors as before. So I used an old stick of RAM and it worked. I'm down from 16 to 4 GB of RAM right now but at least it's running on a clean Windows 10 install. Everything seems stable right now.




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