Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"trigo.exe" is causing high cpu usage and "audiodg.exe" is causing audio ads


  • This topic is locked This topic is locked
2 replies to this topic

#1 Jaexyn

Jaexyn

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:32 PM

Posted 10 September 2016 - 12:20 AM

I must have opened something online or downloaded something I shouldn't have because these two issues are brand new and they're pissing me off! I could use some help. About to go to bed because I've spent too much time tonight trying to figure it out and coming up with nothing. The stupid audio ads are for Ragu and pants and other stupid crap. They just start every now and then and I can only stop them by killing the audiodg.exe process in task manager.

 

Edit: Probably should've said what I've done so far. I've ran Malwarebytes many times, it always finds and removes things but they're there the next time. I've ran TDSSKILLER many times but it never finds anything. I've ran adwcleaner many times and it always finds things that I've already removed before.

 

Anyone have any idea about either of my fun new issues?


Edited by Jaexyn, 10 September 2016 - 07:32 AM.


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,543 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:32 PM

Posted 12 September 2016 - 07:20 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs.

Let me know what problems persists.

#3 Jaexyn

Jaexyn
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:32 PM

Posted 12 September 2016 - 07:25 AM

Hey nasdaq,

 

Sorry, I should've edited this post again as I've just done a clean Windows reinstall. I was getting anxious so I just dug out my Windows disc and fired it up. 

 

All is well now, thanks any way.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users