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Removing MSE/Endpoint


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#1 The_Tech_Gods

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Posted 09 September 2016 - 04:08 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/504107/cannot-disable-or-delete-microsoft-system-center-2012-endpoint-protection/ - Hamluis.

 

For the record, it doesn't help push the IT world forward much to say, "You're not supposed to remove it," when there are plenty of valid reasons to do so. Pretty much every search for this comes up with the same answers.... People asking how to remove it, and being told they shouldn't. I understand that, on a case by case basis, there are reasons not to tell someone, I get that -- it just doesn't help build a knowledge base at all.

Here's an example. I'm a professional tech and owner of a consulting firm, and I was brought in to a new client that has this System Center Endpoint Protection on all their systems. They threw out the old IT company, and this particular software is probably part of the reason. The lowest number of infections I found on the systems here was 46, with some of the systems well over 1000 -- all running this software, so obviously it's pretty worthless software in 2016. (Truth be told it's been a few years since Security Essentials/System Center got the job done.) So that said, any suggestions on how to force-remove this software? I'm currently getting a 0x8004FF80. Googling that brings me to inactive Microsoft pages that say, "There used to be an answer here that worked, but we don't support it anymore so we deleted it." Maybe not quite as helpful as it could be, but right on target for Microsoft error messages. ;-)

These are not domain machines, there's no server on-site, so AD/Group Policy stuff is out.

(By the way, as I type this, 2 users are reading the topic -- I might be one of those, but that still means two people are looking at this thread from 2013, which means it's probably important information to have out there in the world.)
 


Edited by hamluis, 09 September 2016 - 06:04 PM.


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#2 The_Tech_Gods

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Posted 09 September 2016 - 04:51 PM

Since posting I've managed to remove it successfully on about half the machines -- the other half give the same error. I'm starting to get the feeling (which no one here can confirm) that prior to a recent sale they had a server on site, and it was removed in the sale and these were converted to Workgroup machines. 

So I think my error is related to a "missing" server. 

Thankfully, the AV I'm installing plays well with others, so if we can't remove it, at least it will have the added protection of an antivirus that actually WORKS, since this one doesn't. LOL

Still hoping for a valid answer at some point, though.



#3 JohnC_21

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Posted 09 September 2016 - 05:09 PM

Not sure it will help or if this is the method you previously used to uninstall.

 

http://mutterances.com/cant-remove-system-center-2012-endpoint-protection-client-it-just-keeps-reinstalling/



#4 quietman7

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Posted 09 September 2016 - 08:09 PM

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