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"can Not Create Direct Show Player" Problem, Is This Right Forum?


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#1 plaz

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Posted 18 August 2006 - 11:11 PM

About 2 wks ago I posted a Hijack log and got a problem fixed. During which I tried on my own several pc scanners bots/malware/virus. Also Shaba (BleepingComputer) had me running several more. My pc is bug free but since all of that I can no longer view online media thru IE or Firefox. I get:

npdsplay error

can not create direct show player


I am wondering what to do, I've read Grinler's "how to fix a windows media player error" (is my problem even a wmp prob?) here and seemed to do the following ok

Method 1: Reregister Jscript.dll and Vbscript.dll

but in his next step to edit the registy the file he lists aren't in my registry.

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\In procServer32

I'm wondering if all the scanning i did in the weeks previous i somehow deleted a file that I need?

Any help that you can give me would be greatly appreciated.

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#2 Enthusiast

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Posted 18 August 2006 - 11:20 PM

Uninstall Windows Media Player, reboot and then install it again.

That should resolve the problem.

Do you have SP2 installed?

#3 plaz

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Posted 18 August 2006 - 11:27 PM

yes, sp2 installed, while I have ya...

I was snooping around and and ran msconfig and there are 2 items in the start up that show up blank in both item and command. Both item locations are

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\run

is this a bit odd or am i just being paranoid?

thanks, gonna go try wmp uninstall/reboot/install

#4 Enthusiast

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Posted 18 August 2006 - 11:37 PM

If you have Spybot Search and Destroy open it and use the advanced function to look at your startup menu to identify those entries.

Or - (and in my opinion, preferable)

Download the following freeware ap to manage your start menu:

Startup Inspector (manages startup menu – helps you identify aps in the startup menu so you can disable unnecessary programs from running in the background when they are not needed)

And

Startup Monitor (a small freeware ap available on the same page to notify you and require your permission for any program to add itself to your startup menu)

http://www.windowsstartup.com/download.php

Startup Inspector is easier to use as it better identifies the startup item and therefore minimizes the possibility of mistakes. It also does not change the start mode as msconfig does by default. Spybot's utility is also good, but my personal choice is Startup Inspector to manage the startup menu.

#5 plaz

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Posted 18 August 2006 - 11:45 PM

OK when I went to uninstall wmp 10 it instead rolled it back to 9. Everything seems to be working now. Thanks!

#6 Enthusiast

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Posted 18 August 2006 - 11:49 PM

You are welcome.

#7 plaz

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Posted 18 August 2006 - 11:54 PM

OK when I went to uninstall wmp 10 it instead rolled it back to 9. Everything seems to be working now. Thanks!

I went ahead and ran spybot and did what you said and the first one that pops up is a no command, no file which I copied and pasted.


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---


Located: HK_LM:Run,
command:
file:

Anything to be concerned about?

I found a couple other questionable ones but googled them and they seem fine.

Gonna go get the startup inspector you recommended.



oops more or less a double post above, sorry

#8 Enthusiast

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Posted 19 August 2006 - 12:07 AM

You might want to post a Hijack This log in our HJT forum to be certain that you do not have a malware problem.

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html




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