I'm trying to help a friend with some internet issues. They brang me their computer because it wasn't connecting to the internet. I hooked it up at my place and it works fine. It's a wired desktop PC.
So I got them to try and use a different ethernet cable, and put it into a new jack on their router.
So this didn't work either. So I wanted to make sure their router is still good. So we tried their laptop wired, and that works fine.
Then, just for the heck of it, we tried resetting their dlink modem to the factory defaults, and that made no difference.
Then we tried bypassing the router all together and it's still not working.
I tried some random other stuff on the computer too.. Like: winsock reset reset internet options made sure there were no proxies and the IPV4 IP and DNS is all set to automatic.
So anyways, to summarize. One computer in their home does not work. However, so far this same computer seems to work elsewhere without any issues at all.
Can't be the router because we even bypassed that. Changed the cable. Can't be the computer can it? It works fine at my house and other places!
Any ideas on what's going on? Seems like I have tried everything The only other thing I can think of is some sort of IP conflict with her ISP or something but not sure. Although I would think an IP conflict would only effect her router and it's MAC address.