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In a bit of a bind...


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4 replies to this topic

#1 chalup

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Posted 07 September 2016 - 01:51 PM

Never had a problem like this before and not sure what to do besides trying microsoft support again tonight which is less than stellar... Have an older Dell laptop with windows 7 that came installed on it. Finally ended up doing a clean install a couple of weeks back and got the invalid key error. The laptop functions but im at a point I would like to take care of this because it is indeed a legit copy. I think I got one correct answer from a microsoft agent who said he was going to fix it before mysteriously disconnecting himself in that dell is blocking me from activating it. So I figured the ISO I used won't work with the OEM license I pulled with produkey since the actual sticker is almost invisible. What are my options to get the key activated?



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#2 chalup

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Posted 07 September 2016 - 01:58 PM

Have read I can call to have it activated over the phone, will try that tonight.



#3 chalup

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Posted 08 September 2016 - 08:13 AM

So apparently you can use regular .ISO's with OEM keys and have Microsoft activate it over the phone/ remotely. Finally had someone from Microsoft who wasn't inept that remoted in and activated it for me. No going through dell and paying for cds.



#4 Platypus

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Posted 08 September 2016 - 08:35 AM

Yes, generally you can either do the manual phone activation process following the prompts and recording a long activation code it provides, or if this is unsuccessful, get the assistance as you found.

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#5 hamluis

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Posted 08 September 2016 - 09:26 AM

FWIW:  Just a note, for the sake of clarity...that works (only) for systems that had that version of Win 7 preinstalled.  The procedure does not apply to systems where something other than Win 7 (or a different version of Win 7) was preinstalled and member desires to change the Windows version installed.

 

Louis






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