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Win7 Start menu /icons not working


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#1 Sandor Borbas

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Posted 06 September 2016 - 05:00 PM

Help

 

My sons Pc is all screwed up. All his files end in .LOCK  and his start menu and all his ICONs won't work.  I think it's some Ransomware at that was cleared out before I got it.  Ran Malwarebytes, Nortons, Eset, Sophos, and many more.  Check it for a root kit. nothing found

 

Tried to do a win7 in place upgrade but copying files sits at 0% so I think the permission are all screwed up. How do I reset all the folder permissions to default?

 

Win7 PC

 

 

Thanks in advance

 

Sandor


Edited by hamluis, 06 September 2016 - 06:06 PM.
Moved from Win 7 to Ransomware - Hamluis.


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#2 quietman7

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Posted 07 September 2016 - 05:51 AM

Any files that are encrypted with Brazillian Ransomware will have the .lock extension appended to the end of the encrypted data filename and leave files (ransom notes) named MENSAGEM.txt.

Did you find any ransom notes? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a randomly named .html, .txt, .png, .bmp, .url file. Most ransomware will also drop a ransom note in every directory/affected folder where data was encrypted.

You can submit samples of encrypted files and ransom notes to ID Ransomware for assistance with identification and confirmation. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. If ID Ransomware cannot identify the infection, you can post the case SHA1 it gives you in your next reply for Demonslay335 to manually inspect the files.

You can also submit samples of encrypted files, ransom notes, email or/and website address you see in the RANSOM DEMAND to No More Ransom Crypto Sheriff for assistance with identification and possible decrypting solutions. If you are provided any information it would be helpful to post it here for Demonslay335 to review.
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#3 chalup

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Posted 07 September 2016 - 12:41 PM

Doesn't sound from the OP he wants help unlocking the folders rather than doing a clean install of windows, might should be moved back. OP state if you want help with the ransomware or help getting windows back to a working condition.






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