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15 replies to this topic

#1 LOVER

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Posted 18 August 2006 - 01:27 PM

When ever i login into msg. i get this: The procedure entry point CreateInfoWindow could not be located in the dynamic link library MSOERT2.dll

What's the reason?

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#2 Animal

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Posted 18 August 2006 - 01:59 PM

If when you say "log in to msg" you mean MSN it appears that you may have malware in MSN. The reason I say that you "may" have malware is because the .dll is a legitimate .dll. it is the Microsoft Outlook Express Runtime Library.dll if you have your AV set to scan outgoing mail, that is likely the cause. It appears that MSN is attempting to access your OE address book. I would run all the anti-malware tools you have and then uninstall MSN then reboot and reinstall MSN. Without a lot more information about your system, this is the best scenario I can come up with regarding your issue.

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#3 LOVER

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Posted 18 August 2006 - 03:03 PM

I had found out that MSOERT2.dll wasn't in the windows/system file so i download one www.dlldump.com/download-dll-files_new.php/dllfiles/M/msoert2.dll/6.00.2900.2180/download.html -

but still i would get that. I might have a malaware, but i gotta tell you that i had reistalled windows a month or so.

Thanks

#4 Enthusiast

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Posted 19 August 2006 - 12:04 AM

If you suspect that you even might have some malware I suggest you get some anti-malware aps and do some scans for malware.

The following are freeware:

Ad-Aware SE Personal - freeware
http://www.lavasoft.com/
Click on Adaware SE Personal in “Products” on the left side of the page
Or it may be easier to find it here:
http://fileforum.betanews.com/detail/Adawa...nal/965718306/1


Spybot S&D: http://www.safer-networking.org/en/index.html
Be sure to enable “Teatimer” which gives you realtime protection against malware invasion. (absolutely necessary)

Microsoft Windows Defender
http://www.microsoft.com/athome/security/s...re/default.mspx
This also provides realtime protection. (absolutely necessary)

Ewido Antispyware Free
http://free.grisoft.com/doc/20/lng/us/tpl/v5

SpywareBlaster:
http://www.javacoolsoftware.com/spywareblaster.html

Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

A˛ - Free from
http://www.majorgeeks.com/download4281.html
Run it, click Search for Updates, then click Scan.


The following are web based anti-malware scans.
You must use Internet Explorer with Active X enabled to use these:

Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/

Trojan scans –
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
or here:
http://www.aumha.org/win5/a/noads2.htm

#5 LOVER

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Posted 19 August 2006 - 04:39 PM

thanks, just download Ad-Aware SE and scanning :thumbsup:

#6 LOVER

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Posted 19 August 2006 - 06:52 PM

Hmm, i uninstalled version 8 and installed 7.5, and 7.5 works without any errors..

#7 Enthusiast

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Posted 19 August 2006 - 07:12 PM

Glad it's fixed.

#8 rowal5555

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Posted 19 August 2006 - 07:30 PM

Good to hear you fixed your problem. Have you installed the anti-malware suggested by Enthusiast? This is vital to keep you safe these days.

What works 100% for me is in my signature below.

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#9 LOVER

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Posted 19 August 2006 - 09:08 PM

I downloaded AD Aware SE is there any other programs that i should install?...well the problem wasn't really solved, i'm just using another version of msn that is 7.5 and i've tried many times to reinstall 8.0 but i still get that error. So, i think i'll just stick with msn messenger 7.5 ;)

#10 Enthusiast

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Posted 20 August 2006 - 06:23 AM

Do you have all the Microsoft Critical Updates installed including SP2?
Some of the newest MS aps will not work pre SP2.

I suggest you go to Windows Updates, set your computer to download and install updates automatically and get all the Critical Updates available.

#11 LOVER

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Posted 20 August 2006 - 06:41 AM

Do you have all the Microsoft Critical Updates installed including SP2?
Some of the newest MS aps will not work pre SP2.

I suggest you go to Windows Updates, set your computer to download and install updates automatically and get all the Critical Updates available.



Thanks, i think i have all the Microsoft Critical Updates including SP2. I just went to the site and went to Express update, but there was nothing to update ;)

off topic: Hey, is there a program that edits the start up programs?

Edited by LOVER, 20 August 2006 - 06:44 AM.


#12 Enthusiast

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Posted 20 August 2006 - 06:45 AM

Good.

You can try reinstalling the newer version of Messenger again, but if it's working now with the previous version and you aren't missing any functions, why bother.

#13 LOVER

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Posted 20 August 2006 - 02:40 PM

Thanks :D

#14 Animal

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Posted 20 August 2006 - 04:09 PM

off topic: Hey, is there a program that edits the start up programs?


Ordinarily, I would have suggested a new topic for that. But take a look at Enthusiast's reply here regarding just what you are looking for: http://www.bleepingcomputer.com/forums/ind...st&p=343352

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#15 Enthusiast

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Posted 21 August 2006 - 11:21 AM

Be (Start Me Up! and Mick Jagger) Safe


Mick Jagger?




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