I purchased a Dell Inspiron 7559 Laptop. It has the following devices:
Intel i7 6700HQ
Toshiba 1 TB Hybrid drive
8 GB RAM
NVidia GTX 960M 4GB GDDR5 dedicated Graphics Card
It came preinstalled with Windows 10 Home. I wiped the hard drive and installed Windows 7 instead without any major issues. However, there are 2 issues I cannot figure out. The first issue is that I have an "Unknown Device" listed in my device manager and have installed all the winows 7 drivers that are associated with my service tag. The second issue, which is MUCH more pressing, is that when I install windows updates, the laptop will reboot (which it should to complete the update process) but once it gets to the windows splash screen, it locks up and will not proceed to the Windows Welcome screen. I have had to perform system restore every time it has locked up like this just to be able to get back into windows. I have tried going into safe mode as well before restoring it and it froze at the loading devices screen. This is when I am forced to perform System Restore. Also, occassionally when I do perform system restore, it will tell me that the restore did not complete successfully when performing it but when it reboots, it will then say it successfully restored. But at the same time, I have tried system restore, was told it succeeded, but it still would not load into windows.
Any help would be appreciated.
Edited by Falneth, 04 September 2016 - 05:33 AM.