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W10(1607) Msi dual gfx switching hiccup

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#1 Mitch_Rapp


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Posted 03 September 2016 - 11:15 PM

Hi everyone,


I have a msi GT-72 6QD (Dominator Line), I've restored to factory, updated to W10 1607, installed all OEM drivers/updated utilities.  Everything seems ok until I go to switch between integrated to nvidia gfx or vice versa.  Upon telling the laptop to do this, it shuts itself down correctly, then starts up with the light either on or off (depending on which mode you're in) for the gfx indicator.  However, about a second or two after, it just up and shuts itself back off and then back on again in the correct mode.  Even though the result is the one I'm aiming for, it's definitely not supposed to do that and I haven't been able to find a thing on the web talking about it.  I have no idea what it can be.  I've been trying to look through event viewer for it but looking at event viewer (especially right after a clean install) kind of makes my stomach turn with the amount of things that popup even though I've done a complete factory reset.  Does anyone have any advice regarding this?  I can't find anyone else who has had this happen to them.  Thanks so much.

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#2 usasma


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Posted 06 September 2016 - 07:49 AM

A lot of times this is due to the inbuilt switching software/hardware.

Check the MSI website for this software and be sure that it's compatible w/W10 1607.

Also, unless otherwise told by MSI - only use the graphics drivers from their website.


I had a Samsung laptop that I installed AMD drivers on - and I wasn't able to use the integrated graphics until I reformatted the system

Samsung used special drivers to make the 2 different cards work/switch (so MSI may have done the same on your model).

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