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Cannot change proxy settings


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4 replies to this topic

#1 bartex9

bartex9

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Posted 03 September 2016 - 05:08 PM

Hi,
I'm facing with problem with my proxy settings for a few days. My system (Windows 10) is using some proxy settings that are definitely not authorized by me: "http=127.0.0.1:8080;https=127.0.0.1:8080". What's more, I cannot turn off these setting - it's set back every time I try to disable it. I'm attaching log files created by:
FRST: http://pastebin.com/fV5sBApX
FSS: http://pastebin.com/KzL5D3gt
RogueKiller: http://pastebin.com/uL83agmB

Thanks for help in advance!



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#2 mAL_rEm018

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Posted 04 September 2016 - 09:18 PM

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.

Failure to post replies within 4 days will result in this thread being closed.


Hello bartex9,

My name is mAL_rEm018, but feel free to call me mAL.  I will be helping you with your malware related problems. :)

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.


Because of this, I advise you to backup any personal files and folders before you start.


Cobian Backup
DriveImage XML


To make sure everything goes smoothly, I would like you to observe the following rules:

  • You must have Administrator rights, permissions for this computer.
  • Please reply to this thread.  Do not start another topic.
  • Perform all actions in the order given.
  • If you don't know, stop and ask!
  • DO NOT run any other fix or removal tools unless instructed to do so!
  • Don't attempt to install any new software (other than those I ask you to) until your computer is clean.
  • DO NOT post for help at any other forum.  Applying fixes from multiple help sites can cause problems.
  • I advise you to print the instructions if possible, since your internet connection might not be available during some of the fixes.
  • Absence of symptoms does not mean that everything is clear, therefore stick with this topic until I give you the "all clear".

I am currently reviewing you logs and will return as soon as possible, with additional instructions.


Teacher at the Malware Removal University.

Member of UNITE

 

Failure to post replies within 4 days will result in this thread being closed


#3 mAL_rEm018

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Posted 04 September 2016 - 10:26 PM

Hello bartex9,

Please do the following..  
 

  • Right-click on FRST64.exe and select Run as administrator.
  • Ensure that Addition.txt is checked.
  • Select Scan.
  • When the scan is over two windows will open, FRST.txt and Addition.txt.
  • Please post Addition.txt in your next reply.  

 


Teacher at the Malware Removal University.

Member of UNITE

 

Failure to post replies within 4 days will result in this thread being closed


#4 bartex9

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Posted 05 September 2016 - 03:33 AM

Ok, in the meantime I have scanned by computer using MalwareBytes and manually delete InstallShield folder. Everything is fine back now.



#5 mAL_rEm018

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Posted 05 September 2016 - 06:58 PM

Hello bartex9,

It has come to my attention that you are already receiving help on multiple forums, therefore I will no longer be able to help you.

https://forums.whatthetech.com/index.php?showtopic=130856
https://forums.techguy.org/threads/cannot-change-proxy-settings.1177443/

Although I understand that you most likely posted on multiple forums to ensure a quick response, all this does is take the time from multiple qualified helpers who could be spending their time helping someone else.  It is also important to note that every helper has their own methods for removing malware, all of which may be good; however applying multiple fixes simultaneously can cause serious issues to your system.

In the future please chose one forum and stick with it until your helper gives you the all clear.

Thank you for your understanding,

mAL

This topic is now closed.


Teacher at the Malware Removal University.

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Failure to post replies within 4 days will result in this thread being closed





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