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Posted 03 September 2016 - 10:36 AM
Posted 03 September 2016 - 11:20 AM
What model computer is it? If it's a laptop, then the model number is usually printed on a sticker on the bottom. If it's a desktop, the model is usually displayed on the front panel, near the power button.
Can you explain in more detail where in the boot up process it is getting stuck? Is there any writing or color on the screen? Does it automatically reboot?
From your previous posts, there were possible signs of infection. Any developments on that front before the problem occurred?
Posted 03 September 2016 - 03:50 PM
Posted 04 September 2016 - 11:16 AM
First of all, the post that Trikein is referring to was posted in 2009. Secondly, from what was posted I doubt that this was malware related.
When you pressed the F10 key what was the exact message you received?
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
Posted 05 September 2016 - 12:58 AM
Also has this just started happening.. you were able to sign in okay before?
Or have you just done a Win 10 update and then this happened?
Have you tried holding down the Fn key and pressing the spacebar?
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