Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HP 15 Sleekbook


  • Please log in to reply
16 replies to this topic

#1 honda2010

honda2010

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 08:46 AM

I upgraded from windows 8 to 10. Now the wireless adapter just comes and goes. You boot it up and it might be there and connect to the internet just fine. Next time you boot up it will show the little computer with a red x in it and say no network adapter. Its like the driver is intalling and uninstalling itself. Restart the computer it might be there and it might not. Any ideas??



BC AdBot (Login to Remove)

 


#2 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 08:48 AM

All I've tried so far is I went into device manager and went to network adapter and under power management I unchecked where it can put the adapter to sleep.



#3 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 05:05 PM

See this post from BC member Niweg. I didn't see any Windows 10 drivers on the HP support site. Right click the adapter in Device Manager. Select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line in your next post.



#4 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 08:12 PM

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00

Ok this is the first line on the wireless adapter in Hardware Id's. Now this is only there if I boot it up and the wireless light turns blue on bootup and the wireless works. Most of the time when I boot it up the wireless light is amber and when its that way it says no wireless adapter found in system settings in red.



#5 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 09:30 PM

Go here and download the drivers for the 3290 dated 11/2015. Create a restore point first. 

 

http://www.mediatek.com/en/downloads1/downloads/



#6 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 09:49 PM

It says this publisher has been blocked from running software on your computer when I try to install. I have no idea how to unblock it.



#7 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 09:53 PM

Download the one from HP. This is the only one I know of for Windows 10

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150624_1


Edited by JohnC_21, 03 September 2016 - 09:53 PM.


#8 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 10:17 PM

Ok I downloaded and installed. I restarted Pc after installation. I had to reboot the computer 6 times before the wireless adapter would show back up in device manager and the wireless to work. IKD whats going on. Weird. Its like the driver just disappears and reappears. When the wireless don't work the wireless adapter isn't even listed in device manager. Its like the driver is not even installed. Then just keep rebooting it finally comes back.



#9 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 10:24 PM

If you do a search of Windows 10 and WiFi issues you will see many many people with similar problems. Windows 10 doesn't play well with some WiFi chipsets. I don't how many thread there are on BC with people have connectivity issues with Wifi and Windows 10.

 

One of the solutions that people seemed to have good results with is to disable, not uninstall, the Ethernet adapter in Device Manager.



#10 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 10:25 PM

Ok I will try that to. Thanks for all your help its greatly appreciated.



#11 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 10:30 PM

No problem. Good Luck. Some people resorted to using a USB dongle compatible with Windows 10 to solve their connection problems.



#12 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 10:32 PM

I don't even see a Ethernet adapter. Under network adapters there is only the wireless driver and a Realtek PCIe FE Family Controller. Thats the only 2 things there.



#13 JohnC_21

JohnC_21

  • Members
  • 23,675 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:10:25 AM

Posted 03 September 2016 - 10:34 PM

The Realtek adapter is the Ethernet adapter.



#14 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 03 September 2016 - 10:44 PM

Ok thanks. I will disable it.



#15 honda2010

honda2010
  • Topic Starter

  • Members
  • 129 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:25 AM

Posted 04 September 2016 - 08:30 AM

Hey I got so good news. Since I disabled the Ethernet so far so good. The computer has been shut down about 5 times and it worked awesome every time its started back up. That hasn't happened since Windows 10 has been installed.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users