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Couple of things starts failing but I don't know the cause.


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#1 oOMeowthOo

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Posted 02 September 2016 - 12:42 AM

I don't know much about computer at all, was playing GTA 5, but game keep restarting itself randomly when my GPU fan speed goes crazy or GPU run for about few hours, so I just checked the event viewer for some error reports. The event 10110/1/5/6 I don't know what are they. The restarting problem is related to the Kernel power ID 41 one, and the restarting problem only occur for high end strong graphic games like GTA 5 (I'm already running everything at lowest setting), I don't think it is an overheating issue, because the restarting problem can occur at any moment during the game, it could happen when I just started the game or it could happen when I played for awhile, so it is not an overheating issue. The restarting problem never occur for low end graphic games like CS:GO and the restarting problem never occur while not playing anything but normal web surfing, video watching.

 

 

Event ID 41 (kernel power) - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

Event ID 10110 (driver framework user mode) - A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

 

Event ID 10111 (driver framework user mode) - The device SSD500 (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

 

Event ID 10111 (driver framework user mode) - The device HDD2TB (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

 

Event ID 10115 (driver framework user mode) - The device SAMSUNG-SM-N900A (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times in its own process.  Please contact the device manufacturer for more information about this problem.

 

Event ID 10116 (driver framework user mode) - The device SAMSUNG-SM-N900A (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device in the shared process 1 more times before moving the device in its own process.  Please contact the device manufacturer for more information about this problem.

 

 

 

Note: SSD500 is my 500GB SSD, HDD2TB is my 2TB harddrive, SAMSUNG-SM-N900A is my smart phone. And my power supply is Corsair TX 750, GPU is Nvidia GeForce GTX 560 Ti, Win 10 Pro 64 bit, 8 GB RAM, Intel i5 3570K @ 3.4 GHz, DirectX 11.2.


Edited by oOMeowthOo, 02 September 2016 - 07:09 PM.


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#2 usasma

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Posted 05 September 2016 - 05:08 AM

If you still need help,please post these reports:

 

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:

To make it work you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.



 

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#3 oOMeowthOo

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Posted 05 September 2016 - 07:34 PM

I'm going to pay attention to it again, it might seem like the Kernal 41 problem has to do with the 20 mins idle hard drive shutdown setting, I don't get this when I was Windows 7 but after upgrading to Windows 10 where it is set to 20 mins idle shutdown hard drive by default. I removed that setting see if that change anything.



#4 oOMeowthOo

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Posted 11 September 2016 - 12:42 AM

It's fixed, I upgraded my GPU from GTX 560 Ti to GTX 1060 SC, I guess my graphic was just too outdated for GTA5. No more reboot crash with kernel 41 now.






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