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Program used for ages successfully keeps crashing.


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#1 poulner

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Posted 01 September 2016 - 06:18 PM

The program has been installed for sometime now and works for numerous members of a community of which I am a subscriber, and has for me to until a few days ago. The crashes' cause can not be replicated elsewhere. Therefore I am thinking it may be something in my system that is the source of the problem.

 

Most of what is in the event record I understand, but  are the items, that I have enlarged capable of giving me further information? To what are they referring, and howmay I use the info?

 

Sorry for a very odd post, but I hope you'll be able to help.

 

 

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2016-09-01T15:44:04.543015000Z" />
  <EventRecordID>4192</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Gordon-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>dslstats.exe</Data>
  <Data>5.8.4.0</Data>
  <Data>00000000</Data>
  <Data>dslstats.exe</Data>
  <Data>5.8.4.0</Data>
  <Data>00000000</Data>
  <Data>c0000005</Data>
  <Data>0000f8a7</Data>
  <Data>18e8</Data>
  <Data>01d2040b76546923</Data>
  <Data>C:\Users\Gordon\AppData\Local\dslstats\dslstats32W-5.8.4\dslstats.exe</Data>
  <Data>C:\Users\Gordon\AppData\Local\dslstats\dslstats32W-5.8.4\dslstats.exe</Data>
  <Data>2ea88033-1e70-418f-b6a3-096d81516424</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
-

Edited by poulner, 01 September 2016 - 06:23 PM.


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#2 dc3

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Posted 02 September 2016 - 12:01 PM

What is the program which is crashing?

 

If this is a third party program it could be corrupt.  You could try uninstalling it and then reinstall it.


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#3 poulner

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Posted 02 September 2016 - 12:50 PM

as in the details- dslstats - a router monitoring app. It's one developed by a member of an interest group, and it seems to have worked well for sometime. As it happens I have un and reinstalled to day with more basic config than before to see what extra put on it later my be the culprit. Could be my Windows corrupt, so if I can't work out why fault is rising, will try that too.






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