Hey everyone. I have an Asus X551MAV laptop (all the specs can be found here: http://www.notebookcheck.net/Asus-X551MAV-SX391B-Notebook-Review-Update.127921.0.html ) that I bought a couple years ago for college use. Everything's been working perfectly until this morning when I realized that the LED light for the battery is constantly blinking between orange and green.
Unplugging it doesn't change anything, the blinking LED will only turn off if the laptop is powered off and unplugged. If I plug it in while it's powered off, the blinking persists. While powered on, my charge indicator detects when the laptop is plugged in or unplugged, but continually displays 98% and "10 hr 00 min" left on the charge, regardless of whether it's plugged in or not. Since normally it would display about 3 and a half hours after having unplugged it from a full charge, the indicator is definitely frozen up. I've had it powered on unplugged for a long while now with no changes.
I also noticed that since this began the touch pad on the laptop is laggy, meaning that if I move the pointer around it'll frequently kind of slow down and then jump to the destination. I upgraded to Windows 10 last month as well but everything went fine with the transition and I haven't had any problems until now, probably worth mentioning though.
I almost always use the laptop while it's plugged in on AC power, only rarely will I use it on battery life because it usually stays in one spot on my desk. I'm thinking that this may have contributed to the problem...
Normally I would have power cycled the laptop to try and fix this, but my particular model has an internal battery and no reset pin of any sort on the bottom. I tried opening it up to take the battery out but I couldn't manage because of stripped screws/screwdrivers, and at this point I really don't think I can get it open without buying a screw extractor of some kind, which I'd rather avoid if possible.
I've been searching the net for the past few hours trying to find solutions and coming up blank. Really, the only thing I can think to do is to leave the laptop on until the battery drains entirely and then hold the power button down to try and cycle it with the battery still inserted, and then to recharge it from 0%. Is that as effective as removing the battery to power cycle?
If you guys have any idea on what I might do to fix this problem I'd appreciate it so much, I'm not in a good financial position right now so I gotta make this laptop last as long as I can, and I'm completely out of ideas. Thank you so much in advance.
Edited by Ketsujo, 01 September 2016 - 06:45 PM.