Hi my neighbour has just shown me her tablet which is showing the following error which appeared after she accessed Facebook.
***** Don't restart your computer *****
WIndows Detected Hard Drive Data Corruption.
This indicates that some recent downloads on the computer has created problems on the computer.
Call technical support (0800) 802 1389 and share this code S4AW2 with the Agent to fix the issue.
I was surprised when she said she had rung the number and they were unable to help. I presumed it was ransomware and they would want money.
Can anyone help please? Is this genuine? What are the next steps?