My home computer (Gateway tower) recently picked up something. Something reset my browser (both Chrome and Firefox are victims), and I am unable to reset it. Now here's the weird part. I got a call yesterday (computer got infected two weeks ago but I've been on the road) to my cell phone telling me that my computer is infected and I must use their cure. I did not pursue that, other than to inform him what I thought of his ransomeware. He told me he was with Geek Squad. I didn't fall for it.
Another weird factor. It is only affecting my "side" of the computer. My wife is having no problems at all.
At this point I do not have enough information to identify it but maybe someone here can help. Again, symptoms are:
Browser is locked on a ad page.
Only my side of the computer is affected. Wife has no problem logging in and doing business.
Since he (the creep that called me) knew it was my computer at home that was infected, and had my phone number, do I assume that all my (including my wife's side) personal data is compromised. Any help is appreciated.