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Extremely Slow Shutdown


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6 replies to this topic

#1 shano627

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Posted 17 August 2006 - 09:00 PM

Here is the situation. Whenever i shutdown the computer, it hangs on that blue screen with the windows logo. It doesnt say anything below the logo. It stays on that for 10-20mins before finally shuting down. I ran spybot, ad-aware and a-squared antimalware...and they did not find any problems. I found out that if i stop the service called "network associates mcshield" it shuts down right away. I tried reinstalling the mcafee virus scan to see if that was the problem but that didnt solve the problem. I'm sooo lost and I dont know how to solve this problem. please help me

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#2 Nat Sci

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Posted 17 August 2006 - 09:47 PM

I've heard of many problems with slowing down cause of McAfree. Are you sure you dont have a firewall too? Also are you suing a logitech keyboard?
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#3 sm456

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Posted 17 August 2006 - 09:57 PM

I am having exactly the same problem, on two desktop computers. I am running MCAfee, but it is the same version as my laptop, which does not have the issue. If I start up my computer with 2 accounts, and do not log on to either, it shuts down quickly. If log on though, it takes 11 minutes to shut down (I timed it). It started after loading the previous set of windows updates, but the Microsoft website has no help.

#4 shano627

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Posted 17 August 2006 - 10:06 PM

I've heard of many problems with slowing down cause of McAfree. Are you sure you dont have a firewall too? Also are you suing a logitech keyboard?


no and no. unless zone alarm would be considered a firewall?? but I've had that for a long time and it hasnt been causing any problems.

I am having exactly the same problem, on two desktop computers. I am running MCAfee, but it is the same version as my laptop, which does not have the issue. If I start up my computer with 2 accounts, and do not log on to either, it shuts down quickly. If log on though, it takes 11 minutes to shut down (I timed it). It started after loading the previous set of windows updates, but the Microsoft website has no help.


That's EXACTLY whats going on with me but its on my laptop! I have no idea what the problem is. I have other computers with McAfee also but they shutdown just fine. This is really frustrating me

#5 jgweed

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Posted 17 August 2006 - 10:55 PM

It may be that you have instructed McAfee to do a virus scan before shutting down, or some such activity. I do not use McAfee, but I suspect if you check your options/settings/preferences you might find something.
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#6 Enthusiast

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Posted 18 August 2006 - 10:29 AM

You can also try shutting McAffee just before you shutdown the computer and if it then shuts down quickly you have found the culprit.

If it isn't settings, as jgweed suspects and so do I, it may be a file in McAffee hanging and slowing the shutdown. If it is, uninstalling McAffee completely, rebooting and then reinstalling their latest version may help.

#7 usasma

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Posted 18 August 2006 - 12:21 PM

Windows XP Shutdown Troubleshooter: http://www.aumha.org/win5/a/shtdwnxp.php
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