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Laptop screen black, no picture, but can get picture on external monitor

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#1 hockeymidget8


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Posted 30 August 2016 - 08:49 PM


Last week, I opened up my HP Envy m6 Sleekbook in the morning, and the screen remained blank and black. I tried closing the screen and opening it again several times, as well as forcing a restart with the power button, but no luck.

I closed it and gave up for a few hours. Later in the day, I came back and opened it up, and it was working as usual.

Today the same problem is happening again. It's been a few hours and still no display.

To troubleshoot, I tried connecting my laptop to my TV with an hdmi cord. As it turns out, when I do this I can see my screen on the TV as expected.

There is no back light or anything on my laptop screen, just dark, blank nothingness. I tried shining a light on the screen to see if I could see anything (maybe the back light was just totally fried) but still didn't see anything.

So I'm thinking I'm going to have to get a new screen/laptop at this point, but before I did that I wanted to post here to see if there was anything else to try.


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#2 Havachat


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Posted 31 August 2016 - 05:16 AM

Depends how comfortable you are in dismantllng it - check Ribbon Cable Connection { if loose } or anything noticable out of place ?


If it checks out ok , it may be the Screen itself / and require replacement.


Maybe a Shop can check and replace if required or you can try yourself.


See here for HOWTO -  

Edited by Havachat, 31 August 2016 - 05:18 AM.

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