I need help so that I can fix my computer problem myself. That is why I'm glad to be here. When I was in the first two-thirds of my professional life, there were no computers, and I used the library to search for information I needed to solve problems. So, I am a seasoned computer user, but not computer-tech-knowledgable.
I am a retired geotechnical professional engineer, so the computer problem I need help on is out of my expertise. I came here upon a recommendation from a nice guy on the Microsoft Community that talked me through a fix method for a week or so, until his help didn't result in a fix. I will be posting my questions about my problem in an appropriate forum here.