NEED HELP! Please someone help me stop this! Encryption Virus of some kind!

Here's a title of one of the encrypted files:

!c59f88476e1c.txt.id_8091818e5c3bb547_email_enc2@dr.com_.scl

I don't understand where these keep coming from! I can't take this anymore! I've been hit by three of these! I don't use my computer for much other than a little bit of internet browsing and some email. Where do they keep coming from and how can I get rid of it?! Please someone help me! I can't keep going through this! I've lost three family members in the last few months and the last thing I need is this computer to keep catching viruses that are encrypting pictures of my loved ones who have died. Please, please help me fix this, get rid of the virus and find out where they are coming from! PLEASE!

Edited by hamluis, 30 August 2016 - 08:21 PM.
Moved from MRL to Ransomware - Hamluis.

It would help a lot if you would upload an encrypted file AND the ransom note to ID-Ransomware so your Ransomware could be identified, if possible.

How can I do that? I'm not exactly tech savvy

See here

 

http://www.bleepingcomputer.com/forums/t/608858/id-ransomware-identify-what-ransomware-encrypted-your-files/

Thanks for the added info, @opera - I forgot to add the URL.

 

This looks like Cryptfile2, according to this Proofpoint article:

 

https://www.proofpoint.com/us/threat-insight/post/CryptFile2-ransomware-returns-in-high-volume-URL-campaigns

 

I don't see any reference to it in the Ransomware forum - Demonslay will have to look at it.

You can also submit samples of encrypted files, ransom notes, email or/and website address you see in the RANSOM DEMAND to No More Ransom Crypto Sheriff for assistance with identification and possible decrypting solutions. If you are provided any information it would be helpful to post it here for Demonslay335 to review.

So I tried using No More Ransom Crypto Sheriff, but it wouldn't load the page following my uploads, so I went to the other mentioned site and it said that I have CryptoMix.

CryptoMix Ransomware: What You Should Know

Any files that are encrypted with CryptoMix Ransomware will have an <id number>.<email>_.code or <id number>.<email>_.scl extension appended to the end of the encrypted data filename.

There is an ongoing discussion in this topic where you can ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.

• CryptoMix Ransomware Help and Support Topic (.code, .scl extension)

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

Thanks
The BC Staff