Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Constant hangs, intermittent BSODs on Windows 7


  • Please log in to reply
5 replies to this topic

#1 AceRoccola

AceRoccola

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:28 AM

Posted 30 August 2016 - 07:42 PM

For the past few days my PC has been hanging and crashing to the point that it's essentially unusable (I'm typing this on my laptop as a result). I can use it for a minute and then Windows locks up and usually whatever else I'm trying to use. The odd thing is that the hangs are not always system-wide. Sometimes a Windows program will lock up but I can use Chrome (until it also freezes). Or Chrome will go unresponsive but Task Manager will still work. The hangs last for a minute or two, then I usually get control back and things are responsive again. But it's back and forth the whole time, then it eventually crashes. As I was typing this, Windows crashed again and all I had was my background. I tried to ctrl+alt+dlt and it gave me an error that it couldn't bring up the menu. This last crash was after I attached the reports to this post, but I'm not sure I can even get them to work now..

 

I'm trying to troubleshoot the issue but I'm finding myself more and more overwhelmed by the day. I'm hoping that a bunch of people smarter than I am can get to the bottom of it. I've run virus/malware scans (Malwarebytes, Kaspersky) and found nothing. I've run chkdsk which corrected minor errors but did not affect the hangs or crashes. I've tried some programs to look at my SSD but they haven't pulled anything up really. A scan in HDTune showed no bad sectors. I've run Windows Memory Diagnostic, no errors. I tried booting up with only one stick of RAM (tried both separately in different spots). I've tried switching out my video card and unplugging extra HDDs.

 

I'm thinking it could be the PSU, but I don't know how to test it and don't recognize the symptoms. My CPU seems alright, but I could run Prime longer to be sure. I'm leaning towards my SSD or my HDD (Windows won't boot without my D drive, and I'm not sure why, as my OS is installed on my C drive, which is an SSD). I've tried swapping out the SATA cables and resetting the power cables, all to no avail. 

 

I've attached the sysnative and perfmon reports. Hopefully someone can find something in there. Thanks.

 

My system:

Windows 7 Ultimate SP1 64-bit (reinstalled from OEM after last PC died during power surge, 2.5 years ago - rebuilt this one with all new components)

GIGABYTE GA-MA770T-UD3P Motherboard

Antec Earthwatts 650 PSU

AMD Phenom X4 970 CPU

Nvidia 970 GPU

8gb of RAM (two sticks)

Samsung EVO 840 SSD 120gb (OS drive)

Hitachi 1TB HDD (applications, games, etc.)

Attached Files


Edited by AceRoccola, 30 August 2016 - 07:45 PM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:28 AM

Posted 31 August 2016 - 07:52 AM

Only 208 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 3 hard drives.  What is the age of your Power Supply?

These devices are disabled in Device Manager.  Why are they disabled?

TAP-Win32 Adapter V9 (Tunngle)    ROOT\NET\0000    This device is disabled.
Kaspersky Security Data Escort Adapter    ROOT\NET\0001    This device is disabled.
Teredo Tunneling Pseudo-Interface    ROOT\*TEREDO\0000    This device is disabled.

Please uninstall the TAP device and physically remove it from your system.  If needed, download/install fresh drivers for the device

Please re-enable the Kaspersky device, then update your Kapsersky security to the latest version

Please re-enable the Teredo devices.  Then right click on them and select "Uninstall".  Reboot and then check to see if the problem comes back.

 

Depending on how you installed Windows, it's possible that the boot files are on the HDD while the OS files are on the SSD.

 

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html (the first few tests are bootable, so you can run them even if you can't get into Windows).

There are many Live Kernel Events in the WER section of the MSINFO32 report - yet not nearly as many BSOD events. This is usually symptomatic of a hardware/compatibility/low-level driver issue.

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.


Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

The last 3 memory dumps point to errors with your disk hardware.

The hard drive diagnostics are essential at this point.

 

Your wireless XBox controller uses a driver that's known to cause BSOD's.

Unfortunately, there's no update for it.
In order to test, please uninstall the software for it, then physically remove the device from your system

 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.
NOTE2:  The latest version has an SPTD2.sys driver - the uninstaller is on the same page as the SPTD.sys driver - just download the version for W10!


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:28 AM

Posted 31 August 2016 - 07:53 AM

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Aug 30 06:09:50.798 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\083016-12515-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:0 days 1:09:26.001
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7A, {fffff6fc4000daf8, ffffffffc000000e, 12d95e860, fffff88001b5f350}
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Arguments:
Arg1: fffff6fc4000daf8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000012d95e860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001b5f350, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_LARGE_4096
  BIOS Version                  F5
  BIOS Release Date             11/18/2009
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-MA770T-UD3P
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 29 04:47:49.137 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082916-13343-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:0 days 1:11:07.340
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7A, {fffff6fc4000da18, ffffffffc000000e, 1c7eb1860, fffff88001b43780}
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Arguments:
Arg1: fffff6fc4000da18, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000001c7eb1860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001b43780, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_LARGE
  BIOS Version                  F5
  BIOS Release Date             11/18/2009
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-MA770T-UD3P
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 28 23:47:49.367 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082816-13687-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:0 days 2:17:28.585
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7A, {fffff6fc4000a820, ffffffffc000000e, 1df054860, fffff88001504880}
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Arguments:
Arg1: fffff6fc4000a820, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000001df054860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001504880, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_LARGE_4096
  BIOS Version                  F5
  BIOS Release Date             11/18/2009
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-MA770T-UD3P
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Aug 30 06:09:50.798 2016 (UTC - 4:00)**************************
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStorV.sys                 Thu Jun 10 20:46:19 2010 (4C11875B)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
dfx11_1x64.sys              Tue Aug 28 15:10:34 2012 (503D17AA)
amwrtdrv.sys                Tue Dec 25 03:46:38 2012 (50D967EE)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
AODDriver2.sys              Tue Oct 29 20:58:36 2013 (527059BC)
Rt64win7.sys                Tue Nov 26 02:33:02 2013 (52944EAE)
dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)
klmouflt.sys                Tue Jun  2 08:36:27 2015 (556DA34B)
uvhid.sys                   Thu Nov  5 10:46:35 2015 (563B79DB)
kldisk.sys                  Fri Dec 25 02:47:51 2015 (567CF4A7)
mbae64.sys                  Wed Jan 27 11:54:02 2016 (56A8F62A)
kl1.sys                     Fri Apr  1 10:20:28 2016 (56FE83AC)
kltdi.sys                   Wed Apr  6 06:40:12 2016 (5704E78C)
klpd.sys                    Mon Apr 11 10:25:19 2016 (570BB3CF)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
klbackupdisk.sys            Fri Apr 22 09:25:48 2016 (571A265C)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
klkbdflt.sys                Fri May 13 16:10:45 2016 (573634C5)
kneps.sys                   Mon May 16 09:33:56 2016 (5739CC44)
klbackupflt.sys             Thu May 19 11:15:44 2016 (573DD8A0)
cm_km.sys                   Wed May 25 05:00:10 2016 (5745699A)
klwtp.sys                   Fri May 27 11:09:33 2016 (5748632D)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
klflt.sys                   Wed Jun  8 07:47:44 2016 (575805E0)
klim6.sys                   Wed Jun 15 05:57:36 2016 (57612690)
klhk.sys                    Sat Jun 18 10:09:26 2016 (57655616)
klif.sys                    Fri Jun 24 08:06:12 2016 (576D2234)
nvlddmkm.sys                Thu Aug 11 07:07:29 2016 (57AC5C71)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 29 04:47:49.137 2016 (UTC - 4:00)**************************
tap0901t.sys                Wed Sep 16 02:02:43 2009 (4AB07F83)
nvvad64v.sys                Wed Jul  1 22:12:51 2015 (55949E23)
nvlddmkm.sys                Mon Feb  8 23:52:55 2016 (56B970A7)
kltap.sys                   Mon May 16 17:04:28 2016 (573A35DC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 28 23:47:49.367 2016 (UTC - 4:00)**************************
klkbdflt2.sys               Fri May 13 16:10:52 2016 (573634CC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 27 18:36:23.738 2016 (UTC - 4:00)**************************
xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  8 18:38:06.410 2016 (UTC - 4:00)**************************
SNCAMD.SYS                  Thu Jan 25 05:48:38 2007 (45B88B06)
snp2sxp.sys                 Sun Apr  8 23:37:15 2007 (4619B4EB)


http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=dfx11_1x64.sys
http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
http://www.carrona.org/drivers/driver.php?id=uvhid.sys
http://www.carrona.org/drivers/driver.php?id=kldisk.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=kl1.sys
http://www.carrona.org/drivers/driver.php?id=kltdi.sys
http://www.carrona.org/drivers/driver.php?id=klpd.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=klbackupdisk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
http://www.carrona.org/drivers/driver.php?id=kneps.sys
http://www.carrona.org/drivers/driver.php?id=klbackupflt.sys
http://www.carrona.org/drivers/driver.php?id=cm_km.sys
http://www.carrona.org/drivers/driver.php?id=klwtp.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=klflt.sys
http://www.carrona.org/drivers/driver.php?id=klim6.sys
http://www.carrona.org/drivers/driver.php?id=klhk.sys
http://www.carrona.org/drivers/driver.php?id=klif.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
kltap.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=klkbdflt2.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=SNCAMD.SYS
http://www.carrona.org/drivers/driver.php?id=snp2sxp.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 AceRoccola

AceRoccola
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:28 AM

Posted 03 September 2016 - 07:58 PM

Thanks for the response. I appreciate the quick turnaround and the thoroughness, especially given how busy this place is on a given day.

 

I've been having some trouble getting Windows Update to work. I forgot to mention that I tried to go for WU to see if I could fix this issue, but it won't ever successfully find any updates. If I run it, it "checks for updates" for hours. I've tried leaving it until it finally goes through, but the computer crashes before it ever moves forward to a point where I can install updates or see a list of them or anything. I tried downloading some stand-alone update packages from Windows to get around this, one of which was 488mb (kb3125574-v4). But I ran into the same problem, that installer was "checking for updates" for hours and never moved beyond that stage. I know that slow updates for Windows 7 have been an issue for others recently, so maybe I just need to run it until it works and hope I can avoid crashing during the process?

 

The power supply is five years old. It's the only component that was leftover when I built this PC two and a half years ago.

 

I disabled those devices (Tunngle, etc) because I was grasping for straws while trying to figure out what could be behind these hangs. Tunngle isn't a physical device, but I’ve uninstalled it all the same. I have removed the others as well. I re-enabled Kasperky’s listing.

 

I also removed the other offending programs and drivers you mentioned (AMD overdrive, Riva Tuner). I tried to locate the wireless Xbox controller drivers, but I couldn’t find it in device manager or programs and features. I ticked “show hidden devices” but still nothing.

 

I already uninstalled Daemon Tools because I'd read about it causing trouble, but apparently it stuck around. I even looked for that driver, but didn't find it. I tried the program you suggested, but as you said might happen it didn’t find the sptd driver. The newer version, for Windows 10, says “this platform is not supported” when I run it.

 

As for overclocking, I have OC'd the CPU in the past because it's a bit weak and my mobo prevents me from upgrading because of the old socket. But it's currently at stock speeds and voltages, as are all other components.

 

A note: When I booted the PC up in order to remove these drivers and run these tests, I was prompted to run chkdsk again and it removed, repaired, and reparsed a lot more stuff. Perhaps this is the telltale sign of my SSD failing? It seems to get worse every time it runs. Could a failing PSU have caused this? I don’t want to replace my SSD only to have a faulty PSU damage my new components.

 

On a different note, I installed Samsung Magician and ran some performance tests and no errors or extremely low numbers showed up. However, I did see that there was a firmware update available for my drive so I installed that and rebooted. It seems to have improved my situation, but I’m also just waiting for it to hang again. We’ll see. 



#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:28 AM

Posted 06 September 2016 - 07:45 AM

W7 has lot's of Windows Update issues.

Try CKing123's suggestion here: http://www.bleepingcomputer.com/forums/t/625369/high-cpu-usage-and-endless-windows-update/?p=4075499

Also, if that doesn't work, post a Windows Update topic in the Windows 7 forums.

Make sure that you include a CBS log

 

There's not many experts at fixing Windows Updates.
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.
I'll continue to attempt to help here, but please bear with me.


First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the OS forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 AceRoccola

AceRoccola
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:04:28 AM

Posted 06 September 2016 - 11:00 PM

Updating the firmware seems to have made things stable enough that I was finally able to get Windows Update to finish searching for updates. I left it on all day and night, but after 15 or 20 hours it finally got through the "checking for updates" phase and found those updates. Since updating the firmware and installing a load of updates (not to mention removing all of those problem drivers and apps), things are better. It hasn't locked up or crashed for a couple days, which is great. Windows has had to be activated twice though, and I had some other issues (missing icons in the tray - since fixed), so I'm not sure I'm totally in the clear. But at least for now I've resumed mostly normal operation. Thanks for all of your help and the numerous resources you linked me to. I'd still be tearing my hair out if not for that.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users