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Google Chrome problem - crashes


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#1 enchantment

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Posted 30 August 2016 - 06:50 PM

Hello, guys!
For some time I've got a problem with Google Chrome: https://support.google.com/chrome/answer/95669?hl=en
I've done my research and tried various solutions found on many forums but nothing has helped. The situations(with similar problems) seem pretty specific, so maybe the reason is specific as well... Anyway, I don't remember when the error began to appear, and I don't know what could be the cause.. The error appears not only on chrome, but also on Opera, although I installed it when chrome had been already broken. The most often failure occurs when I try to turn on a movie - whether on youtube, or some series site - but also when I go on facebook. Sometimes, refreshing a page like 10 times makes things alright, but generally the error is more problematic. What's more, it occurs irregularly.
"0xC0000008 - STATUS_INVALID_HANDLE" - the error.
I have already turned off hardware acceleration in the browser and done memtest. I have already tried turning off avast and comodo internet security and I reset the browser's settings. How to fix it?
Thank you in advance:)

Edited by enchantment, 30 August 2016 - 06:51 PM.


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#2 Trikein

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Posted 30 August 2016 - 08:01 PM

My guess is a Anti-virus program or software that is brokering the HTTP requests. Why do you have Avast and Comodo? If both have active firewalls, that could be the problem.

 

Also, does it effect others or other devices on the network? 

 

Last, when the problem happens, what does a speed test say?



#3 enchantment

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Posted 31 August 2016 - 08:09 AM

As far as I know, the free avast doesn't have any firewall, and that's why I've installed comodo internet security. But you may be right, as one of comodo's files called "cmdagent" is recorded as causing errors - a few dozen per hour. http://pokazywarka.pl/qd9z93/ - here you are, like 250+ per hour. Should I change a firewall?

No, it does affect only Chrome and Opera. 

Speedtest result isn't effected in any way. 



#4 Trikein

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Posted 31 August 2016 - 10:20 AM

Depends on the version. Premier and Internet Security 2016 both have firewalls. I would try uninstalling Comodo and see if it is better.



#5 enchantment

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Posted 31 August 2016 - 01:48 PM

WOW! It turned out COMODO was a massive problem. Not only it was the cause of the one I wrote before but as well of delay when playing videos on youtube, and I had thought that nothing could be done here. 

Now I need to find another firewall because a free version of avast doesn't have one, as I said before.

 

Thanks for help!



#6 Trikein

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Posted 31 August 2016 - 01:55 PM

What do you need the firewall for? If it is just for basic security, the firewall in your router and operating system (post Vista) should be enough. Automated firewalls in the consumer world cause more problems then they fix IMO. See here for a blog on the topic. They suggest Glasswire, which is hosted here on BC.com, but I have never personally used it. Maybe try out the trial version?


Edited by Trikein, 31 August 2016 - 02:00 PM.





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