My 13 y/o cousin did something to Grandma's computer and now it doesn't work right. I only got to look at it briefly, but it seems slow and one of the parental control programs stopped working properly and had to be removed as it was blocking internet access.
According to my cousin, he turned the computer on one morning and it wouldn't start properly and went to an error screen. At some point he restarted it with the power button at least once. In the event log, I saw where it was shutdown improperly, but there was only one reference to it. There were other errors that only started showing up after this incident. I don't remember what they are, I'll have to go back over one day and write them down. I remember that the errors referred to ATAPI and the Shadow Volume Copy, and maybe the Kernel.
Is there a program that could do a system analysis to determine what and where the problems are? I don't want to simply reformat the computer as that's above my skill level. Grandma misplaced the backup discs so I don't even know how to go about reinstalling the OS. She doesn't want to upgrade to Windows 8 or 10 right now either.
If it matters, this happened about three weeks ago. The computer has been left on the entire time since then. I was waiting for school to start before looking into it any further. My cousin lives there and annoys the heck out of me when I visit.