Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Unable to Update Windows 8.1


  • Please log in to reply
2 replies to this topic

#1 dog6611

dog6611

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:05:02 PM

Posted 29 August 2016 - 04:57 AM

So basically what happens is if I update windows, it will not boot, what happens is that is restarts to try to install the updates, gets to usually around 30% then says that it is unable to complete the updates, rolling back changes.  Once this happens I have to remove the installed update using safe mode.

I currently have automatic updates disabled, but I want to figure out how to fix this.  I have tried everything that I could find online, with no avail.  

 

Please help me,

dog6611



BC AdBot (Login to Remove)

 


#2 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:10:02 PM

Posted 29 August 2016 - 08:16 AM

Hi,

 

Try the following and let me know the result

 

Press windows8_key.png + X and click Open Command Prompt (Admin)
type first:

dism /online /cleanup-image /checkhealth

second:

dism /Online /Cleanup-Image /RestoreHealth

and sfc:

sfc /scannow

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,756 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:02:02 PM

Posted 29 August 2016 - 09:11 AM

If SleepyDude's suggestion doesn't resolve the issue try resetting the Update Compnents.  Follow the instructions below to do this.

 

Open Notebook and copy and paste the batch script below in it.  Save this to the Desktop and name it UCReset.bat.
 
@ECHO OFF
echo Simple Script to Reset / Clear Windows Update
echo.
PAUSE
echo.
attrib -h -r -s %windir%\system32\catroot2
attrib -h -r -s %windir%\system32\catroot2\*.*
net stop wuauserv
net stop CryptSvc
net stop BITS
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old
net Start BITS
net start CryptSvc
net start wuauserv
echo.
echo Task completed successfully...
echo.
PAUSE
 
To run the batch script right click on the UCReset.bat file on the desktop and select Run as administrator.
 
Restart your computer and try updating again.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users