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Unable to Update Windows 8.1

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2 replies to this topic

#1 dog6611


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Posted 29 August 2016 - 04:57 AM

So basically what happens is if I update windows, it will not boot, what happens is that is restarts to try to install the updates, gets to usually around 30% then says that it is unable to complete the updates, rolling back changes.  Once this happens I have to remove the installed update using safe mode.

I currently have automatic updates disabled, but I want to figure out how to fix this.  I have tried everything that I could find online, with no avail.  


Please help me,


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#2 SleepyDude


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Posted 29 August 2016 - 08:16 AM



Try the following and let me know the result


Press windows8_key.png + X and click Open Command Prompt (Admin)
type first:

dism /online /cleanup-image /checkhealth


dism /Online /Cleanup-Image /RestoreHealth

and sfc:

sfc /scannow

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#3 dc3


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Posted 29 August 2016 - 09:11 AM

If SleepyDude's suggestion doesn't resolve the issue try resetting the Update Compnents.  Follow the instructions below to do this.


Open Notebook and copy and paste the batch script below in it.  Save this to the Desktop and name it UCReset.bat.
echo Simple Script to Reset / Clear Windows Update
attrib -h -r -s %windir%\system32\catroot2
attrib -h -r -s %windir%\system32\catroot2\*.*
net stop wuauserv
net stop CryptSvc
net stop BITS
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old
net Start BITS
net start CryptSvc
net start wuauserv
echo Task completed successfully...
To run the batch script right click on the UCReset.bat file on the desktop and select Run as administrator.
Restart your computer and try updating again.

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