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BSOD at random times 2-3 times per day with different errors


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#1 Chirven

Chirven

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Posted 28 August 2016 - 07:29 AM

Hey all. I have been getting BSODs everyday for a couple months now. At first, since the BSODs started at around the same time as I received my new motherboard and cpu (MSI PC Mate Z97 + Intel i5-4690K), I thought the BSODs were caused by this new hardware, but I am not certain as I updated drivers around the time too. At the moment the BSODs could be caused by anything.

I have tried:

 

Ran memtest overnight with a successful pass.

Changed power settings to high.

Installed latest intel chipset drivers from intel's auto updater.

Installed latest BIOS.

Installed as many additional drivers from my motherboard's webpage.

Uninstalled graphics drivers (for my AMD HD 7870 GHz edition) and reinstalled.

Completely reinstalled windows by formatting by HDD and installing a fresh copy of windows on to that.

 

 

My PC specs are as follows:

 

MSI PC Mate Z97

Intel Core i5-4690K

AMD Radeon HD 7870 Ghz Edition

16gb (4x4) of Patriot Viper 3 DDR3

Seagate Barracuda 1TB 3.5" 7200RPM

Antec TP-650C

 

I could not attach the additional required file due to the task never completing in the application.

Thanks in advance!

 

 

Here are thew last 5 .dmp files if you need them:

https://drive.google.com/folderview?id=0BzgSuwGhlWk4NUcwZW1id1Vlc1U&usp=sharing

 

In .zip file:

https://drive.google.com/open?id=0BzgSuwGhlWk4eDNKazI5a0R1UlE

Attached Files


Edited by Chirven, 28 August 2016 - 02:48 PM.


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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 29 August 2016 - 05:49 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:

 

 

Your UEFI/BIOS (version V4.11) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Otherwise the different reports show a system that's well maintained and has relatively few errors (other than the memory dumps/BSOD's)

This implies that the error is at a low level - most often these are hardware, compatibility, or low-level driver errors.

.

Out of 37 memory dumps there were 14 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please start with the video tests as some of the memory dumps point to a hardware error and showed video drivers in those dumps.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
[quote]**************************Sun Aug 28 07:30:31.488 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082816-24687-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.82.amd64fre.rs1_release.160805-1735
System Uptime:0 days 0:28:19.550
*** WARNING: Unable to verify timestamp for USBXHCI.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
Probably caused by :USBXHCI.SYS ( USBXHCI+144ad )
BugCheck 1E, {ffffffffc0000005, fffff802a51944ad, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802a51944ad, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_USBXHCI!unknown_function
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V4.11
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7850
  Baseboard Product             Z97 PC Mate(MS-7850)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 27 21:33:22.727 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082816-26312-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.82.amd64fre.rs1_release.160805-1735
System Uptime:0 days 0:41:41.942
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {9a56, 2, 1, fffff80170448318}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000009a56, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80170448318, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V4.11
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7850
  Baseboard Product             Z97 PC Mate(MS-7850)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 27 20:50:12.511 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\082816-23656-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.82.amd64fre.rs1_release.160805-1735
System Uptime:0 days 2:20:55.345
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1A, {5002, ffffac8010804310, 493cb, 80493c3ffffffe}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000005002, The subtype of the bugcheck.
Arg2: ffffac8010804310
Arg3: 00000000000493cb
Arg4: 0080493c3ffffffe
BUGCHECK_STR:  0x1a_5002
PROCESS_NAME:  Photoshop.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V4.11
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7850
  Baseboard Product             Z97 PC Mate(MS-7850)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler
¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Aug 28 07:30:31.488 2016 (UTC - 4:00)**************************
vbaudio_vmvaio64_win7.sys   Mon Apr 21 05:05:09 2014 (5354DF45)
CorsairVBusDriver.sys       Wed May  6 09:10:40 2015 (554A12D0)
CorsairVHidDriver.sys       Wed May  6 09:10:41 2015 (554A12D1)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
AtihdWT6.sys                Sun Jan 17 10:05:05 2016 (569BADA1)
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
ESEADriver2.sys             Fri May 20 01:07:38 2016 (573E9B9A)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
atikmpag.sys                Mon Jul 18 16:32:52 2016 (578D3CF4)
atikmdag.sys                Mon Jul 18 17:41:41 2016 (578D4D15)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 25 12:39:13.212 2016 (UTC - 4:00)**************************
ALSysIO64.sys               Wed Jul  6 12:47:33 2016 (577D3625)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 24 11:57:21.394 2016 (UTC - 4:00)**************************
EasyAntiCheat.sys           Wed Aug 24 11:25:59 2016 (57BDBC87)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 22 18:15:30.719 2016 (UTC - 4:00)**************************
AtihdWT6.sys                Wed Apr 13 19:23:34 2016 (570ED4F6)
atikmpag.sys                Thu Aug 11 04:17:00 2016 (57AC347C)
atikmdag.sys                Thu Aug 11 04:41:55 2016 (57AC3A53)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 20 21:16:40.062 2016 (UTC - 4:00)**************************
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 15 11:07:19.901 2016 (UTC - 4:00)**************************
atikmpag.sys                Fri Jun 24 12:25:19 2016 (576D5EEF)
atikmdag.sys                Fri Jun 24 12:50:59 2016 (576D64F3)

vbaudio_vmvaio64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CorsairVBusDriver.sys
http://www.carrona.org/drivers/driver.php?id=CorsairVHidDriver.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
ESEADriver2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=EasyAntiCheat.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys



XXXXX
 


Edited by usasma, 29 August 2016 - 06:02 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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