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Windows 10 - All installers fail to extract with unarc and ISdone error.

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#1 zephyrus_


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Posted 28 August 2016 - 06:31 AM


So on my brand new Windows 10 PC, I have tried to install about 11 installers.

Only two of these has worked, and those were WinRAR and No Man's Sky.


The installers I tried were for games, namely Alien Isolation and the GOG installer for No Man's Sky, and

also Batman: Arkham Asylum.


All failed installers always returned an error of "ISdone.dll (title) unarc. dll failed to decompress" or "failed CRC check".

I've tried some of them on a separate computer, with no luck.

Redownloads and Force ReChecks done, and with the same result.

Is there anything I can do?




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#2 usasma


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Posted 29 August 2016 - 05:24 AM

Don't hold out too much hope for this - as I've ;never worked with installers before.

But, I'm willing to give it a try.

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php )


Edited by usasma, 29 August 2016 - 05:25 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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