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Iomega Ext HD keeps on starting up, no contact with pc

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#1 jokkebal


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Posted 27 August 2016 - 10:03 AM

Dear all,


I have a I omega Select Desktop External Hard drive 1TB

2.0 USB Hi-Speed
P/N 31803900
Model - GDHDU


When I power up, I hear the disk starting to spin - stop - start again and so on for ever. The led light keeps on burning without interruption, so I doubt that it is linked to a power problem such as another post on this forum about the same product.


I assume that I could find someone to extract the disk and to recover the contents, but I first would like to know : is anyone familiar to this problem ? Can it be solved without extracting the disk ?


Many thanks !


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#2 JohnC_21


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Posted 27 August 2016 - 10:23 AM

It could be a problem with the enclosure's power supply, the drive itself, or the USB bridge card. Because a power brick may be hard to find you can pull the drive and use a USB adapter. If the drive still powers on and off using the adapter you would need a professional recovery service to pull your data.

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