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Posted 27 August 2016 - 06:30 AM
Posted 27 August 2016 - 06:40 AM
I had this problem once, I am quite sure you go into chrome settings>advanced settings>Network/change proxy settings>connections>lan settings and uncheck the box to use a proxy server if its checked.
Posted 27 August 2016 - 06:49 AM
Posted 27 August 2016 - 07:03 AM
It's possible the malware removal broke Winsock. Open an elevated command prompt. On Windows 7 type CMD in the search box and right click Run as Administrator. On Windows 8 and later press the Windows key + X and select command prompt as administrator. Type the following commands.
netsh winsock reset netsh int ip reset c:\resetlog.txt
If that fails then download Windows Repair and only check the box next to Network Repair.
Posted 27 August 2016 - 07:27 AM
Another solution is to boot into safe mode and attempt a System Restore using a restore point prior to the malware infection.
Don't know which Windows OS you are using so here are directions for Win 7 and Win 10:
QUOTE: Run System Restore: If your computer was recently working fine but it’s now unstable, you can use System Restore to restore its system state to the earlier, known-good configuration. Assuming your computer is unstable and crashing, it may be possible to run System Restore without crashing from Safe Mode.
Posted 27 August 2016 - 10:17 AM
Posted 27 August 2016 - 10:25 AM
Do you have a restore point before the problem as buddy215 posted?
Edit: Does using an Ethernet cable work? What is your OS? What is the make and model of the computer?
Edited by JohnC_21, 27 August 2016 - 10:28 AM.
Posted 27 August 2016 - 10:27 AM
Posted 27 August 2016 - 10:30 AM
Edited by Harsh1998, 27 August 2016 - 10:33 AM.
Posted 27 August 2016 - 10:36 AM
Posted 27 August 2016 - 10:38 AM
Posted 27 August 2016 - 10:44 AM
Go into IE options. Under the connections tab click Lan Settings. Is Automatic detect settings checked? If it is then after backing up favorites reset IE. I believe you already posted that use proxy server in IE settings is unchecked, correct?
Edit: Undo the changes made by Norton Eraser and see if you have internet access.
Edited by JohnC_21, 27 August 2016 - 10:49 AM.
Posted 27 August 2016 - 10:47 AM
Posted 27 August 2016 - 10:49 AM
See my edited post. Revert the changes made by Norton and see if you can connect.
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