I have a Kodak AIO 5300 printer which was working fine until last week. It has now stopped printing. When I open a screen to see what is printing nothing shows up. When I open properties I always get a message that the printer driver is not installed, so I click to install it and always get a message that it was successful. But when I try to print a test page the message i get is "Test page failed to print. Would you lke to view the print troubleshooter for assistance? Access is denied." The troubleshooter finds no problems. In order to print anything right now I have used the printer "Microsoft Print to PDF" printer and then taking the files to another computer and printing to a different printer. The printer itself works when making copies or scanning documents, so communications are okay. It just will not accept a print command from the computer.