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Vista'... Tried Using "Combo FIx"... it's Hung @ "Completed Stage 48"!

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Posted 26 August 2016 - 02:46 PM

Pleas Help'!... I am using "Windows Vista". I had a problem, connecting to my "Browsers" (Chrome, Explorer, Opera) none would connect!.. However, I am connected to "WI-FI"... I have tried running "Malwarebytes, ADWCleaner & Combo Fix"... "Combo Fix", being the last one that I have run... It has been running for over 24 Hrs.... It seems to be "Hung / Stopped", saying that it has "Completed Stage 48"... This is the "Second Time", that it has "Stopped @ this Point"!... The First time, I restarted it, & tried again!... Any recommendation, would be greatly appreciated!

Edited by Queen-Evie, 26 August 2016 - 03:18 PM.
moved from Vista to the appropriate forum

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#2 JohnC_21


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Posted 26 August 2016 - 02:50 PM

Combofix is only to be used under the advice of people with malware removal experience as things can go bad when using it. If you feel you are still infected then start a thread in the Am I Infected Forum or the Virus Removal Forum after reading the pinned posts showing which logs to attach to your first post. Hopefully stopping Combofix will not have any adverse effects on the computer.

#3 inkoalawetrust


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Posted 26 August 2016 - 03:02 PM

Inexpierenced users arent supposed to use Combo fix on their own and also stop using quotes on everything.




#4 Queen-Evie


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Posted 26 August 2016 - 03:28 PM

 ComboFix  is a powerful and complex tool.

ComboFix was created as a specialized first responder tool for malware removal experts who assist others as it has the ability to deal with multiple malware infections and has built in removal functionality which makes it very powerful. ComboFix is intended by its creator to do two things: 1) automatically remove known infections and 2) provide a detailed system report similar to DDS that a trained expert can use to further investigate and remove malicious files and registry entries. ComboFix was never meant to be used as a general purpose malware scanner like SuperAntispyware, AdwCleaner or Malwarebytes' Anti-Malware which scan individual drives, different folders, the registry, etc on a computer for malware...nor was it designed to be a remote support tool.

With ComboFix there is always a risk that something legitimate on a computer could be erroneously changed or removed when running the tool. These issues are able to be quickly resolved by those trained in its usage. For those who have no training, there is a chance they could be left with an unusable computer. Further, when issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

#5 quietman7


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Posted 26 August 2016 - 03:42 PM

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance.

With that said, there are circumstances ComboFix will hang, crash or stall at various stages due to malware interference, failure to disable other real-time protection tools or the presence of CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. Also, depending on how badly a system is infected, ComboFix may take longer to complete its routine than it normally does or fail to run properly. While that is not normal behavior, it is not unusual. Using Task Manager to stop ComboFix's related process usually is enough to abort it.

Open Task Manager and look for the following ComboFix related processes (some have a .3XE extension):
  • PEV.exe
  • NirCmd.3XE
  • PEV.3XE
  • SED
  • GREP
  • any file that has the extension *.3XE except CF*****.3XE <- do not end this process
One at a time, right-click and select End Process. If doing that did not free ComboFix and allow it to continue, then you will need to reboot the computer manually.

Afterwards, if you need further assistance with a malware infection, please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

If you choose to follow the above instructions and post a FRST log, please reply back in this thread with a link to the new topic. If not, at least you know doing that is an option available to you.
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