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internet browsers wont load, start menu wont open


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#1 jcheck99

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Posted 26 August 2016 - 01:32 PM

Hi,
None of my internet browsers including Internet Explorer, Google Chrome, mozilla or the new one that comes with Windows 10 will open or load. Also when I click on my Windows start button it does nothing as well as the dialogue next to it that says I'm Cortana ask me anything. I have run Malwarebytes anti-malware and it has identified 0 threats. I have adware antivirus but it won't run. Any help would be appreciated thank you!

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#2 Aura

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Posted 29 August 2016 - 10:59 AM

Hi jcheck99 :)

Did you recently upgrade to Windows 10? If so, which version: RTM, TH2 or AU (codename Redstone)?

Edited by Aura, 29 August 2016 - 11:00 AM.

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